To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.0
Service9.0
Cleanliness9.2
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All reviews(115)
Positive reviews(15)
Reviews with photos/video(2)
Guest User
Double Room
Stayed in Oct 2025
Couple
20 review
8.0/10
Very good
Posted on Dec 30, 2025
Lovely hotel well situated
Response from Property: Dear Guest,Thank you so much for your kind words! We’re delighted to know you enjoyed our lovely hotel and its convenient location.We look forward to welcoming you back soon for another great stay at Catalonia Reina Victoria.Deputy Manager
Guest User
Terrace Room With Tajo View
Stayed in Aug 2024
Family
18 review
9.0/10
Great
Posted on Sep 19, 2024
Although we got a room with a 'view', most of the view was blocked by trees
ALBLUWI
Double Room
Stayed in Sep 2024
Couple
40 review
10/10
Outstanding
Posted on Oct 30, 2024
Good location, clean, and the staff are friendly
Guest User
Terrace Room With Tajo View
Stayed in Sep 2025
Couple
8 review
9.0/10
Great
Posted on Nov 5, 2025
The rooms are on the smaller side and a bit far from the main area. Parking is convenient with its own parking lot. Breakfast is average and not very plentiful. The view depends on the room's location; it's likely to be obstructed by trees. You could say the view isn't great.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback! We’re glad you found our parking convenient, but we regret that the room size, breakfast, and view did not meet your expectations. Your comments are very valuable to us, and we will take them into consideration to enhance our guests’ experience. We hope to have the opportunity to provide you with a more satisfying stay in the future.Deputy Manager
Guest User
Terrace Room With Tajo View
Stayed in Jan 2025
Couple
28 review
9.5/10
Amazing
Posted on May 22, 2025
The hotel is like an estate! Very beautiful and spacious. The breakfast is beyond praise. The only thing is that the room smelled of burnt plastic and in the morning the air conditioning control unit started smoking and caught fire🙈 but the staff responded quickly and immediately called a technician. and we were moved to the next room. The only inconvenience is that the bathroom, sink and toilet are located at different ends of the room.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your feedback!We can't wait to welcome you back soon.Deputy Manager
Amanda Qian
Junior Suite Terrace
Stayed in Jun 2025
Couple
12 review
10/10
Outstanding
Posted on Jul 22, 2025
What a surprisingly great hotel! The hotel restaurant is probably the best in the area, with a stunning terrace view and delicious food!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your wonderful review!We look forward to welcoming you back soon.Deputy Manager
Guest User
Double Room
Stayed in Feb 2025
Family
20 review
9.0/10
Great
Posted on Jun 6, 2025
The accommodation itself is very good!!! The facilities and location were all satisfactory, and the cafe on the first floor was especially great!
However, please never upgrade to a full view... I paid extra for a full view, but it was a parking lot view.... When I complained, asking what kind of full view this was, they said that it was correct in the category;;; The male employee who told me this was also really rude. It was hard to believe that he was a hotelier. However, the female employee who guided me was very kind.
The pool is also very small, and to see it, you have to go out to the terrace and tilt your head. If it's a full view, my house has a view of the Han River;;;;
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed the overall quality of the accommodation, our facilities, the location, and especially the café on the first floor.Regarding your comments about the room upgrade, we would like to clarify that the room you stayed in was a Terraza with View category, which faces the mountains, not the parking area.We truly value your feedback and hope to have the opportunity to welcome you back in the future and provide an even better experience.Deputy Manager
Guest User
Terrace Room
Stayed in Dec 2024
Solo traveller
4 review
7.0/10
Posted on Jan 26, 2025
To be honest, I was very disappointed. It looked quite nice, but in fact, because it was a hotel converted from an old house, it was all made of wood, so there was no hope for sound insulation. Unlike the walls of ordinary hotels, the doors were useless. I was woken up in the middle of the night by the creaking of people walking through the corridor when they came home late. The facilities were also unsatisfactory. The room was small and there was no place to open the boxes. The lights were flickering (I called the front desk guy later and he was very nice and came to dismantle it because there were no spare parts). The bed was the kind that creaked when you lay on it, which is usually seen in hotels below three stars.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback. We regret to hear that you didn't find the style of our hotel appealing, as it has been for other guests. Regarding your comments about the bed, we'll address this with our maintenance staff as we strive to improve our services. For your next stay, we'd like to suggest choosing one of our suites which offer more space that we'll meet your requirements regarding the room size.We hope to have the chance to welcome you back soon and provide you with a better experience.Deputy Manager
Taozhiyaoyaoing
Terrace Room With Tajo View
Stayed in Jul 2024
Family
36 review
9.0/10
Great
Posted on Aug 29, 2024
The hotel is about ten minutes away from Ronda attractions. The canyon room is not so outstanding, it is just an ordinary canyon, and the breakfast is average and simple. Try it and recommend it.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us! We hope to welcome you back soon at Catalonia Reina Victoria!Greetings,Deputy Manager
Guest User
Terrace Room With Tajo View
Stayed in Nov 2023
Couple
28 review
10/10
Outstanding
Posted on Dec 11, 2023
The view is great. From the hotel you can see an endless plain, which is spectacular. It is very suitable for getting up early, sitting in the restaurant, and looking at the view outside the window. It is just that the hotel rooms are generally smaller, probably because it is an old building with a smaller frame.
Original textTranslated by Google
Allen_ZONG
Double Room
Stayed in Jul 2024
Family
96 review
10/10
Outstanding
Posted on Sep 9, 2024
It's average, no surprises or shocks
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback! We're glad to hear that you had a great stay at Catalonia Reina Victoria.We look forward to welcoming you again!Kind regards,Deputy Manager
radish_wp
Double Room
Stayed in Jan 2024
Travelling with friends
7 review
10/10
Outstanding
Posted on Mar 3, 2024
All very good, very nice hotel.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your review! We're thrilled to hear that you had a great stay!Looking forward to welcoming you back soon.Kind regards,Deputy Manager
Guest User
Triple Room
Stayed in Dec 2025
Family
48 review
10/10
Outstanding
Posted on Jan 7, 2026
還可以的酒店!
Translate
Response from Property: Dear Guest,Thank you so much for your excellent review! Your satisfaction is our top priority and it's great to know that we were able to meet your expectations.We look forward to welcoming you back in the future for another fantastic stay.Sincerely,Deputy Manager
Guest User
Triple Room
Stayed in Jul 2025
Family
77 review
9.0/10
Great
Posted on Aug 14, 2025
Not bad. It's alright.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your feedback!We can't wait to welcome you back soon.Deputy Manager