HEYIHOTEL

Apart from being close to the park, the service is useless. They try to defraud customers of their money. There are all kinds of false compensation systems. The country wants to change this place, but the poor quality cannot be changed at all. Next time, try the Jianguo Hotel in the hospital. I don’t know how it is. It’s too scary to never come again😱

As a hotel near a parent-child park, there are no children's supplies. The lobby of the hotel is extremely cold. The restaurant is also extremely cold. You have to wear a big cotton-padded jacket to eat. There is nothing to eat. Even if there is some, it is cold. Only noodles are freshly cooked. I was informed that there are no noodles. I had to wait twenty minutes. I went to have breakfast at 8:30 and didn’t get anything.

The place is inside the Green Expo Park, so it's not hard to find, but the surrounding environment is okay. It feels like it was recently renovated and there is still a smell in the room. The lady at the front desk seems to have been on the job not long ago and is not very skilled in her business. That's not even the point. The hotel's facilities and services really made me so angry that I almost spit out my blood. When traveling with your baby, bottle feeding requires storing milk in the refrigerator. When I arrived, I found that the refrigerator had no heat at all. I called the front desk to report it for repair. It took two hours for someone to come. They said it was repaired at night. In fact, they just moved the refrigerator to another place. It was barely cool, but it was still not cool enough. I reluctantly put the two in before leaving. The bottle of milk was poured out. The baby and his aunt slept in the living room of the suite (the suite is just a single bed in the living room). It turned out that the air conditioner in the living room did not adjust the temperature. The temperature was always around 20 degrees. I called the maintenance personnel several times but couldn't fix it. The baby was wrapped tightly in the quilt. I barely slept all night and suspected of having a cold the next day. The next day, the refrigerator was still not cold. I asked the front desk if there was a freezer. I was told that there was no freezer but a refrigerator at the front desk. I put it in for half an hour. When I went to get it, I waited for a long time and couldn't find the waiter. I went to get the milk myself, and this happened. Then the waitress showed up! Questioning who I am and how to get the things in the refrigerator. I. . . In fact, I was so angry that I didn't plan to bother writing a review. However, the hotel owner ignored their poor service and called me several times after two months to ask me to return the baby pillow they asked for for my child. Otherwise you will have to pay compensation! That's just right. Since you haven't forgotten me as an old customer after two months, and I haven't forgotten your beautiful service, I will write a review to let everyone see what a terrible hotel this is. If you don't want to be angry and vomit blood. , it’s better to avoid lightning as soon as possible!

The beautiful lady Yang Yifan at the front desk took the initiative to upgrade our elderly family from a room without a terrace to a room with a terrace. The elderly can sit on the wicker chairs on the terrace and enjoy the beautiful scenery of the forest. Thank you, very heartwarming! The service in the hotel is very good, the breakfast is rich and the dinner is tastefully cooked. The surrounding night scenery is very beautiful, and it is very pleasant to take a walk in the evening.

酒店周圍周圍環境挺好的，就在郊野公園裡麪，住酒店公園裡就免費停車，去辛瑪森林動物樂園可以開車過去，也可以步行，離得也不太遠，酒店對面還有個什麼樂園，大滑梯挺多的，我們沒有進去，前台小姐姐們很漂亮，態度也很好，退房的時候還給了小朋友禮物，早餐也不錯，價錢不高但是東西挺多的，對了，大廳還有個滑梯，不想出酒店就讓孩子在這裏放放電也挺好的

本來想差評，想想還是算了，不過要説一下幾個方面： 1.去的時候趕上假期高峯，房間沒收出來，説了不要電梯邊上的房間，説了三次，最後三點多有房的時候還是給了一間電梯口正挨着的房間，服務員也可能太忙了，啥都記不住。 2.除了住宿啥也沒有，健身房之類全無。 3.留了車號，結果出公園時還是被收費，又聯繫工作人員退費，整個流程大概還要一個月左右，為了三十塊錢可真費勁。 4.服務員態度非常一般，前台一個男的應該是領導或者經理態度還是很不錯的。