In the heart of Surat Thani, 100 Islands Resort & Spa is within a 5-minute drive of Central Plaza Suratthani and Bangkok Hospital Surat. This spa hotel is 2.5 mi (4 km) from Ban Don Floating Market and 3.9 mi (6.2 km) from Surat Thani Night Market.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary bottled water.
"Communication was a bit challenging. I'd messaged them via the travel site and emailed the correct address, but it seems calling is the most reliable way to reach them. I wanted to arrange a pickup, as Bolt/Grab services in Surat Thani don't accommodate 5 people; they only cater for 4, and we also had quite a bit of luggage.
The van was supposed to meet us at Surat Thani station, but our bus dropped us off in the city center instead. This led to a dramatic 45-minute wait, during which we made several calls and sent emails. It was incredibly frustrating because our emails weren't getting through, and the staff member's English wasn't good enough to fully understand my concerns. Eventually, we were picked up, but by then, after a 6-hour journey, we were completely worn out.
Upon arrival, check-in was quick. Unfortunately, the rooms don't have balconies, but they are clean. The bed was too soft; if one person turned over, the other could feel it. However, there was a TV, so we could connect our Chromecast to watch Netflix. The pool was beautiful, and there was a designated smoking area outside. Two pillows are provided per bed, so there's no need to ask for extras. The only downside is that pool towels aren't provided, so you have to use your bath towel for the pool and then dry yourself with it again after showering. I find this unhygienic; I asked for a second set of towels, but I think this should be a standard offering. They diligently refill water bottles daily, and housekeeping is excellent – you don't even need to ask, they simply do a great job.
The hotel has a fridge stocked with drinks and beer for purchase, which allowed us to comfortably sit outside. Someone is always at the reception until late, which is reassuring.
It was very quiet, so we had the pool all to ourselves the next day too. We found the mall, and the receptionist kindly helped us locate a supermarket less than a 5-minute walk away. She also arranged a taxi for us to the pier for the following day. For our two-night stay, it was perfect.
We only had breakfast one morning, and it was less than we expected and not really worth the price.
All in all, this was an excellent hotel for us to unwind before catching our boat. The staff truly goes out of their way to help you wherever they can."