55 Sherbrooke St, Rooty Hill, New South Wales 2766, AustraliaView hotel details
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1 night
Guest Reviews of Novotel Sydney West HQ
9.3/10
Great
136 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(136)
Positive reviews(31)
Reviews with photos/video(3)
Clean and tidy(8)
Awesome rooms(8)
Awesome amenities(6)
Great location(6)
Negative reviews(7)
Guest User
Standard King Room
Stayed in Aug 2026
Family
2 reviews
10/10
Outstanding
Posted on Oct 7, 2026
Room is very spacious which is perfect for our toddler. We didn’t bring a nanny and both my husband and I have class so it helped us a lot. Staff are also very helpful.
AngelaMuk
Superior Room with 2 Queen Beds
Stayed in Mar 2026
Couple
8 reviews
10/10
Outstanding
Posted on Apr 12, 2026
Beautiful room, they provided us with all the necessary amnesties and the TV had all the availablechannels, sports and movies. The room was spacious enough for the price, would highly recommend and go againn!
Had a great music time in West HQ too just beside
Guest User
Standard Twin Room
Stayed in Jul 2026
Couple
24 reviews
10/10
Outstanding
Posted on Aug 12, 2026
Great place to stay, great location right next to the club which has an excellent variety of food
Guest User
Superior Room with 2 Queen Beds
Stayed in Jan 2026
Other
1 reviews
10/10
Outstanding
Posted on Feb 19, 2026
I truely like staying at the Novotel.
Staff are great and very approachable and happy to help
any time.
They keep the rooms very clean
Guest User
Standard Twin Room
Stayed in Dec 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 11, 2026
My stay at Novotel Sydney West HQ was genuinely enjoyable. The location is incredibly convenient, sitting right next to West HQ with the Aquatic Centre for a swim and Timezone just a minute’s walk away for games and entertainment. Parking was stress‑free with plenty of available spaces, which made coming and going smooth. It’s also only a short five‑minute drive to Westfield, offering endless dining options and a full range of supermarkets. Overall, it’s a comfortable and practical place to stay, especially if you value easy access to activities and amenities.
Guest User
Standard Twin Room
Stayed in Nov 2025
Couple
2 reviews
4.5/10
Posted on Jan 2, 2026
stayed at this hotel for a short stay. Overall, the experience was okay.
The room was clean and the bed was comfortable, and the location was convenient. Check-in was smooth and staff were polite.
However, the room felt a bit outdated and there was some noise at night. The amenities were basic and could be improved.
Overall, it’s an average hotel—fine for a short stay, but nothing special. I might consider other options next time.
NathanDev
Standard King Room
Stayed in Aug 2026
Couple
20 reviews
10/10
Outstanding
Posted on Sep 5, 2026
Clean. As Advertised.
Guest User
Superior Room with 2 Queen Beds
Stayed in Aug 2025
Family
15 reviews
10/10
Outstanding
Posted on Sep 14, 2025
A great location for our one night stay!! Easy and free parking.
cchristylee
Superior King Room
Stayed in Jan 2026
Business traveller
10 reviews
10/10
Outstanding
Posted on Mar 3, 2026
travelling for work, good place
Guest User
Standard King Room
Stayed in Mar 2026
Couple
3 reviews
8.0/10
Very good
Posted on Jun 9, 2026
Clean place
Guest User
Superior Room with 2 Queen Beds
Stayed in Feb 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Mar 22, 2026
Good place
Guest User
Superior Room with 2 Queen Beds
Stayed in Feb 2024
Couple
2 reviews
9.0/10
Great
Posted on Mar 21, 2024
Good stayed, clean hotel and great facilities, comfortable bed, always had a good sleep and clean room , all the staff are great always smile and helpful, great location , walking distance to train stations, shopping mall and restaurants. Highly recommended. I will definitely stay at Novotel Hotel again in future.
Guest User
Standard Twin Room
Stayed in Jun 2024
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Jul 15, 2024
Very good and convenient with my trip.
Hotel.couple_hk_
Standard Twin Room
Stayed in Apr 2025
Couple
2 reviews
8.0/10
Very good
Posted on May 25, 2025
Novotel Sydney West HQ
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We went to Novotel Sydney West HQ to celebrate the 520th anniversary, we chose this hotel that day because it was convenient to the neighboring Sydney Zoo the next day, close by Uber. 🚘And nearby walk about 20mins to the mall, very convenient, there are many restaurants can eat lunch🥪
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Features include: No package this time🙈
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Good ✅:
▪️check-in is very fast, just bring your ID, you can get to the room in about 5mins
▪️ In the Rooty Hill area is already the best hotel, transportation is still convenient, if you do not drive to take the train and then change to the Bus
▪️The room is very large with 2 double beds and good attached space at the end of the bed
▪️The room provides 2 free bottled water, plus a carton of milk
▪️Mini Bar offers coffee and tea bags for guests to drink
▪️ The bathroom space is very large, the bathroom is separated from dry and wet, with a handheld shower, good water pressure
▪️ Towels look clean, no stains can be seen 🧺
▪️The shower gel and shampoo are very fragrant and smell very comfortable
▪️ Order takeaway at night There are fast food restaurant options, you can order supper, not afraid of hunger
Needs improvement ❎:
▫️ The hotel does not provide slippers
▫️ No brushing and toothpaste provided, however Australia is not very attached hotels are not provided, because the implementation of environmental protection
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Michael Tang from Sunseeker
Standard King Room
Stayed in Jan 2025
Business traveller
27 reviews
9.5/10
Amazing
Posted on Mar 9, 2025
The hotel environment is very good, very quiet, and the breakfast is very good.