3-Star Hotels in Rosemont

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

I was pleasantly surprised after reading some of the reviews on here. Front desk staff is friendly. The rooms are really nice (although the pillows are not comfortable) and you can not beat the location. You can take the airport shuttle to the hotel (great service) and it's maybe a 10 walk to the Rosemont Blue Line L station which will take you downtown. If you're seeing a show at the Rosemont Theatre it takes you maybe 5 minutes to walk. The breakfast was good (friendly omelet makers and clean up staff) although the evening drinks could be better. Some people complained about noise from atrium which is really only a bother if you are still sleeping when breakfast is served. I would definitely stay here again.

We stayed one night at this hotel, because Hurricane Ian extended our trip to Chicago. We couldn't extend our rental car and needed a location near the airport with a shuttle. This place not only fit the bill for convenience but it was quite nice. The hotel is very nice and stylish with an open airy feeling. The rooms are rimmed around and open atrium that houses seating and a restaurant/bar. The suites are a little dated but very nice and very large with a separate living area, bedroom and a bath separating the two. This suite could easily be shared and it is also nice for business people because the bedroom door can be closed. Titanium members have a nice lounge with hot breakfast from 6-9 weekdays, a little later on weekends, snacks, water, sodas, coffee, tea, etc all day and appetizers from 5:30-7:30pm. The night we were there they had chicken wings, pizza and a couple of other goodies. The attendant is very efficient and we were extremely grateful for her asking someone to take their phone conversation off speakerphone. Last but not least, Rey, the shuttle driver arrives every 1/2 hour on the 1/2 hour to take you to the airport. Very nice man and quite prompt. Tip - you can also take the shuttle to the metra station at O'hare for transportation to other areas.

Good Day, Please allow me to share my feedback from a recent stay at Aloft Chicago O'Hare, 9700 Balmoral Avenue, Rosemont, Illinois, USA, 60018 With the shift in the world for the past 2 years, a great nice clean hotel with friendly team is such a crucial part of our life. And from the moment when I made the reservation, to arrival and check-in, my experience has been nothing but absolutely amazing. The Aloft O’Hare is at a great location with complimentary airport shuttle. I was here for a convention, and it was so easy to walk to the convention building, close by restaurants and outlet malls! Catching the Airport shuttle was super easy and that is where I met ISMAEL. He truly set the tone perfectly. He was so polite and professional, assisted with my one piece of luggage and wished me a great stay. When I entered the lobby to check in, I met the DUO team of VALERIE and JAMINE. They were absolutely superb. It was late in the night when I arrived, like 9:45PM or so. And they both gave me a warm welcome and made sure I had a good room. I have been places where sometime with long shift, your energy bar around 10 PM is almost out. But VALERIE and JAMINE looked like they love their job and were happy to be here. Like I said, with the way the world has job openings at every corner but not enough talent or body for the position, it is great to see such hard working team on Marriott Aloft side. And lastly, I have not met the lovely DAISY but just spoke to her over the phone few mins ago and she was so professional and patient. Of course when I called the hotel, it would be nice of me if I had my confirmation number or last digits of my CC in my hand. But of course rookie mistake on my part. I made poor DAISY jump through hoops to look for my reservation. I can only imagine how busy she may have been. But she as politely and professionally as ever, took time and found my reservation and was able to answer all my questions. I do know that I had seen her name mention on few other reviews. So, I am not surprised of her professional conduct over the phone. On the morning of my check out, I was leaving at 5 am (Yawn!) so I was able to grab few items from the breakfast bar. They were so handy and decent selections. Thank you, management, for having the breakfast corner. In the end, a great location to come back, clean rooms, hot water in the shower and I am so happy that the small bottles of toiletries are being replaced with large wall-mounted dispensers. The soap was absolutely amazing in the bathroom. I had a great amazing stay and will definitely return. Thank you to the entire team!

I can walk to the car rental center from the hotel, two large beds in separated room space for more privacy but they shared the same toilet.

I will definitely live here when I go to Chicago. The breakfast is good. Although it was a bit simpler during the epidemic, it is still worth recommending! The parking fee is a bit expensive, and it is recommended that guests who stay in the hotel should park for free

We hadn’t been to Chicago in years and were attending Wizard World 10/15-17/21, so we stayed here, with your proximity to the L, the convention center & airport. It was wonderful having the indoor walkway~ connecting the convention center too. Your restaurant was helpful ~ except for not being open for lunch, which we would have appreciated, since the convention center only had a few choices, in which we weren’t interested.

I have to admit, it has been a few years since I stayed at this property. I mainly picked this hotel, as we were between trips and I needed a hotel with coin laundry. First impressions didn't go well. The trainee checking us in was surly, sulky and downright miserable. When I politely asked if there was any possibility of an upgrade, without even looking at her screen, she grunted NO. I then asked if we could get a room on the ground floor, as we had quite a bit of luggage. She then argued that we could get our luggage into an elevator, but she finally relented. It would have been nice if she had told us that we could have easily reached our room if we walked out the door and went around the back, rather than struggling our way through the lobby and pool area. The room was fine, although the bed was rather small, and I had to go back to reception for extra towels. Luckily, Miss Sulky boots had left for the night, and a very nice, older night manager was on duty. I did reveal our check-in experience to him and he was appalled. Breakfast was okay, but it was so much better pre-Covid with more choices. And sadly, the nightly reception has been ”enhanced” away. The hotel is in a great location with lots of restaurants, a Target, etc. But remember to bring your ID, especially if there is an event at the arena. The coin laundry was very cheap and it even takes credit cards. Machines worked well. The shuttle back to the airport was fine.

Because, like last year, the Road Bear organization for the camper removal specials was here, yet this hotel was booked again. I would like to stay in a little more modern hotel, but the bus to the factory leaves here and it is very easy. Best spacious rooms (829), but a extra easy chair, as well as a refrigerator and a safe missed. The indoor is from the 1960s, and we hope that the Edward Hotel will be renovated in the coming years, and we had a vision of O'Hare Airport with a lot of noise from departing aircraft.

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.