Rouen Hostels

The breakfast, it did not miss anything however 20 euros it is very expensive. The spa, however the rest room a little small, only 4 chairs available. The room, perfect, spacious, tasteful, very well equipped, however the mini-bar was empty except for two free 25 ml bottles of water. No coffee machine, only a small electric kettle with a bag of chocolate, three bags of nescafé, two bags of tea, two bags of sugar...... times are hard. The restaurant is very good. Didn't like - On my way out I had the bad luck to run into a lady with glasses who was not very pleasant. After checking the bill, I noticed that the two dishes (of the day) consumed in the restaurant were charged to me at 29 euros a piece, whereas they were displayed on the card at 18 euros and on the poster in the elevator at 18 euros. I remarked to her, her colleague, who had followed the conversation next to her, told her to credit me 22 euros, because the error (if there is one) is attributable to the establishment. In spite of that, this lady is obstinate and categorically refuses to credit me the 22 euros. I go in the elevator and take a picture of the card, show her that my statements were correct, she still refuses to credit me by inventing some lame excuse. So I didn't insist anymore and paid 22 euros more than I really owed. I am very disappointed by the non-commercial attitude of this employee and therefore of the hotel, and I have the photos of my bill and the card available to anyone who wants them to guarantee the veracity of my story. The hotel has a parking lot, but beware, paying 16 euros per day ........... The heating in the room is not adjustable, there is a thermostat, but whether you increase or decrease the temperature, it remains the same, the temperature of the rooms is probably managed by the hotel. The common rooms of the hotel are very little heated, some are freezing, like the reception.....the times are hard....

Unfortunately we did not use this hotel,after booking the room on trip.com it turned out that there were no rooms in this hotel.The lady in the reception laid out her hands and offered us to stay in another hotel.We were transferred to the Campanille Hotel.Far from a city with taxi fee in its own range. Scandal. But such things happen. We were unhappy at the remote hotel, however, we spent a nice three days in the beautiful city of Rouen. The request for the hotel reception is that you use more to check your reservations and notify any changes a little earlier so that you don't stay under the sky.and the end was huge.

A good clean and simple hotel. A brilliant location with its on car park, if you are parking at the hotel car park the spaces are very tight. The hotel is in a great location easy walking distance to the cathedral and other attractions. We’ve used this hotel as stop over on our way back to Calais from The LoireI and it was perfect, only 2 hours away. I would definitely recommend this hotel.

Stayed on our way north to Calais, easy access from the motorway. The hotel is just as good as in the past. The parking is good & secure and well worth the 3 euro's. Reception now has printed laminated cards to show how to access the parking. Not difficult but having reception on one exit from the roundabout and the car park entrance on another is likely to confuse. Just email reception and they'll send the map. Good big clean rooms with good views of the rugby ground at the back. sadly we've never caught a game. Take care when leaving as the roundabout in front can be very, very busy. Oh and you don't get designer waste bins in that many hotel rooms, you do here. Our son loved the shower in the disabled room he stayed in. Having stayed in a few places in Rouen this offers the bets value in our book.

My wife and I spent a couple of nights in Rouen for the first time on a recent trip to France. We experienced the exceptional service when we drove up to within a block of the hotel. With some construction in the area, i wasn't sure how to navigate directly to the hotel so pulled over on an adjacent street. As I got out of our car, a gentleman from the hotel walked by and asked if we needed assistance. He said he was heading on his break and noticed us (looking a little lost). Within minutes he called for a valet and told us to just head to the lobby and they would take care of everything. From this point on, the service at this hotel was first rate. It's a beautiful historic building in the heart of old Rouen. Easy walking to all the major sites, with many restaurants and shops in the area. Beautiful courtyard as well to enjoy a drink or snack. We will definitely visit Rouen again and we will for sure stay at the Hotel de Bourgtheroulde.

The hotel is close to the cathedral in the center of Rouen, with a good location and convenient travel. It is surrounded by the commercial center. The hotel is clean and warm.

Made an overnight stop here having done the same two years ago. Nothing has changed, the rooms are very small and don't seem to have been decorated but parking is easy in the underground car park (4.5 euros). They are taking measures due to Covid 19 at the moment and enforcing face covering rules very strictly. Check in wasn't friendly but reception staff were better the next morning. Breakfast consisted of a croissant and roll in a paper bag which you took outside as the dining room is shut. This wasn't mentioned when booking and they charged the full breakfast price which isn't really fair. Basically, a convenient stopover place en route to better things but OK if you can get a good deal on the price.

Good points - clean, comfortable rooms (great pillows!) excellent wifi and friendly charming staff. BUT we had asked for a hotel with secure parking, a restaurant and double bed. This hotel said it had all three. The hotel did have a car park but it had a height restriction of 2m - same as our car so we couldn't use it. Our fault for having a high car but we would not have chosen that hotel had we known. I mentioned this (nicely) in a review and they said it was on the website no it is not, the website says ”secure covered parking”. We were lucky to grab a parking spot in a dark side road as someone was just leaving. Did not feel comfortable leaving our packed car there but had no choice. The hotel did have a restaurant but only for breakfast. Not mentioned before. Obviously couldn't drive anywhere so the friendly receptionist gave us a map to a local shopping mall 10/15 minutes walk away apparently the only place to eat around there. The roads were dark, mainly deserted and there were a lot of graffiti covered buildings. It didn't feel safe but we had no choice. I am sure in the summer and daylight it will be fine but in the dark winter, not a great experience. The shopping mall had a good selection of fast food outlets. We had one night in France, with all due respect to KFC that's not exactly what we had been hoping for. Our fault but I am guessing others may too have greater expectations of French food. Double room was twin beds. One night, no problem, but just added to the overall unpleasant experience. Did have a great bottle of wine in the hotel bar when we got back!

just spent 3 nights here. Super freindly, helpful reception staff - ( specially Soukaina - you star. Sooo helpful and kind !!!) We had an upgrade to a larger room. which was nice. 2 really comfy beds and a large sofa. Tea coffee in the room ( although we had to constantly ask for these to be replenished ). Although opposite the train station we never heard a thing. really effective double glazing. The only downside for us was the hotel facilities . I chose this hotel because it had a restaurant attached and a bar. Sadly our meal at the restaurant was poor so we only ate there once. and we never saw the bar open so couldn't relax of an evening and have a drink there, the seating area was always set up ready for breakfast. But it was still a lovely stay. Its about a 10 - 15 min walk down hill to the town... so remember its uphill at the end of the night !! :).