Hotel de Bourgtheroulde, Autograph Collection
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Rouen

Hotel de Bourgtheroulde, Autograph Collection

Health Protected
No. 1 of Top Premium Hotels in Rouen
15 Pl. de la Pucelle, Rouen, 76000, France
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With a stay at Hotel de Bourgtheroulde, Autograph Collection, you'll be centrally located in Rouen, steps from Musee Jeanne D'Arc de Rouen and within a 5-minute walk of Gros Horloge. This luxury hotel is 0.9 mi (1.4 km) from Tour Jeanne d'Arc and 1.1 mi (1.8 km) from Saint-Ouen Church.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 75 Reviews
Amenities
Indoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Rouen Airport
(11.8km)
Train: ROUEN RIVE DROITE RAILWAY STATION
(1.2km)
Train: VAL DE REUIL RAILWAY STATION
(34.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Privilege King Room with City View
5

Privilege King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Moderne Room
8

Moderne Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Shampoo
Room Details
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Tradition King Room
5

Tradition King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Tradition Twin Room
4

Tradition Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Privilege Room with Courtyard View
5

Privilege Room with Courtyard View

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Privilege Double Room with City View
5

Privilege Double Room with City View

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Prestige King, 1 Bedroom Junior Suite, 1 King, Sofa Bed
7

Prestige King, 1 Bedroom Junior Suite, 1 King, Sofa Bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Tradition Double Room
6

Tradition Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
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Guest Reviews(75)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
March 1, 2023
Old hotel, there is an elevator that can't be used, it's very easy to go to the room, but the service is very good, the luggage can be lifted to the room and the front desk for help
Original TextTranslation provided by Google
Mizu Wine Cellar
August 9, 2022
The service attitude of this hotel is very poor! There is a problem of exclusion of Chinese, and I am extremely dissatisfied with the attitude of the Chinese! They also use foul language to treat Chinese people!
Original TextTranslation provided by Google
Steven
October 9, 2023
Beyond the nice old entrance and prime location is a two-star experience. I'm not a demanding guest, but there was a long list of issues during my stay, including: ROOM RESERVATION: I booked a modern-looking room with a "view" and was taken to a dumpy, traditional-looking room with no view at all. The room had just one window: a narrow foot-tall horizontal one about 8 feet off the floor through which you could see nothing. When I informed reception of the mixup, they said there was nothing they could do and offered me free breakfast, which I had already been told was free to me. PARKING: The hotel advertises "valet" parking, which you access by pulling up to a retractable barrier along a narrow one-lane road in the city center. When I arrived (not long after checkin time) the parking attendant was on a smoke break. I ended up causing a minor traffic jam for 5-10 minutes until someone else behind me (either a hotel employee or guest) got our of their car and badged me into the lot. MAINTENANCE: The room's bathroom had a bucket under the sink that collected loud drips. The shower only got lukewarm, not hot. The kettle for coffee/tea was in the closet and had no obvious wall plug, so I used it in the bathroom. It seemed quite old (you had to hold down the boil switch or it wouldn't work). We couldn't figure out how to turn off the bedside lamps, so had to unplug them at night. And the sheets had a stain. Find somewhere better!
Barry
October 2, 2023
This really should be a 4 star hotel, at over 300€ per night, one expects larger rooms, and better amenities in the room. The building is wonderful, lobby and paintings are great, valet service was good, the breakfast not that great!
Michael
October 4, 2023
Amazing hotel and staff. Rouen great city to visit and the hotel staff is extremely helpful.
Susan
September 18, 2023
The staff was extremely helpful and friendly; the room was spacious, attractive and had a comfortable bed and a nice bathroom; there was music on Friday and Saturday night in the entry courtyard; the breakfast was delicious with a nice variety. Elegant, historic, lovely…
Verified traveler
August 29, 2023
I just can't believe this hotel manage to get a 5 star status. I went to the toilet next to the lounge area. 3 cuticles did not have any toilet papers so I had to use toilet paper from disabled persons' toilet. There is no hand wash area inside the women's toilet so you will have to get out from there and go the common wash area. Only one place you can wash your hand inside the women's toilet was again, disabled person's cubicle and there was no soap. One of the cubicle had some poo running over the toilet and it was just too gross to even take a picture to complain. How on earth 5 star hotel run the property this terribly? I was just so disgusted by the scene and very offended that this is a so called 5 star hotel. Again, the hotel does not reserve any restaurant table for a staying guest.
Alex
July 29, 2023
Amazing hotel in a historic building. Lovely room. Great Restaurant Large spa. Centrally situated in Rouen.
William
August 1, 2023
Beautiful hotel close to everything in Rouen. Oversized room, impressive pool, helpful staff

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: 01:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Contact hotel
Children 3 years old and over
€60.00 (approx. £51.26) per person per night

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Adult
€28.00 (approx. £23.92) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2010
  • Number of Rooms: 78
With a stay at Hotel de Bourgtheroulde, Autograph Collection, you'll be centrally located in Rouen, steps from Musee Jeanne D'Arc de Rouen and within a 5-minute walk of Gros Horloge. This luxury hotel is 0.9 mi (1.4 km) from Tour Jeanne d'Arc and 1.1 mi (1.8 km) from Saint-Ouen Church.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at L'Aumale, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Rouen? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 4 meeting rooms.

Make yourself at home in one of the 78 individually decorated guestrooms, featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

Prices at Hotel de Bourgtheroulde, Autograph Collection are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel de Bourgtheroulde, Autograph Collection?

The closest airport is Rouen Airport. It is 11.78km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at Hotel de Bourgtheroulde, Autograph Collection?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Hotel de Bourgtheroulde, Autograph Collection provide airport transfer services?

No, the Hotel de Bourgtheroulde, Autograph Collection doesn't provide airport transfer services.

What amenities and services does Hotel de Bourgtheroulde, Autograph Collection have?

Hotel de Bourgtheroulde, Autograph Collection has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Sauna.

Does Hotel de Bourgtheroulde, Autograph Collection have a swimming pool?

Yes, Hotel de Bourgtheroulde, Autograph Collection has a pool. Pool type: Indoor Swimming Pool.

Does Hotel de Bourgtheroulde, Autograph Collection have fitness amenities?

Yes, Hotel de Bourgtheroulde, Autograph Collection has fitness amenities.

Does Hotel de Bourgtheroulde, Autograph Collection provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel de Bourgtheroulde, Autograph Collection have non-smoking rooms?

Yes, Hotel de Bourgtheroulde, Autograph Collection has non-smoking rooms. Please view the hotel listing for details.

Does Hotel de Bourgtheroulde, Autograph Collection provide breakfast?

Yes, Hotel de Bourgtheroulde, Autograph Collection provides breakfast.

About This Property

Nearest AirportRouen Airport
Distance to Airport11.78KM
Nearest Train StationROUEN RIVE DROITE RAILWAY STATION
Distance to Train Station1.19KM
Average Price FromGBP298
Hotel Star Rating5