Guest User
January 31, 2026
This was an overnight stay to attend a family event. The hotel was not previously known to meet. Overall impressed with staff - few and far between but they changed hats/roles politely and professionally. Breakfast was lovely and poached egg cooked to perfection. The hotel is not the most modern - however, is in keeping with its age and style. Things to be addressed:- Temperature in room - January and it was literally boiling! Even with heating off. There were some fans in wardrobe but were super noisy. Accessibility - unfortunately, the set up of this hotel is not geared up for people with accessibility. Yes, there are lifts but it would be a tight squeeze for a wheelchair - room doors are narrower. This is not a criticism as due more to age and style of hotel. My partner has mobility issues - was unable to use the bathroom as no rails to hold onto - I think there is only one room with this, something easy to remedy. My partner requires a walk in shower, but bathrooms here are traditional. PARKING - As a blue badge family, we rang ahead to secure a place and assured there would be a space. Rather than being properly marked on the floor, a longstanding standard, it was just a traffic cone with a notice. HOWEVER! All of these had been moved to the point they were a couple to the side and several at the back of spaces - cars were in front with no blue badges. There were also no additionally wide spaces - essential if you are helping someone in and out of a car so you don't hit the car next to you. For a one night stay, a perfectly adequate hotel with friendly staff but not accessibility friendly which would influence our choice for a further stay.
