Mercure Hotel (Rugao Fanhua) Reviews

We stay just one night. But was a great cost benefit option

The staff is very friendly all the time. Snow and Coco were very special. I hope can be back soon.

The staff is very friendly. Room is quiet and clean with a comfortable bed. Breakfast has eggs options, toast, pastries and coffee

Jessie jenNY is service so good

good hotel to stay with at Rugao.

Stayed for a work trip, nice comfortable stay. Breakfast was good.

Nice and Clean

The hotel is in a very good location, the staff is warm and courteous, and provides many humanized facilities and services, including free drinks. The hardware design still has a lot of room for improvement compared to the standards of an international four-star hotel. There is no rack for luggage in the room. If you don't want to squat underground to sort your luggage, you have to sacrifice the desktop, the room and the bathroom to even have a hanger or place for hanging clothes. There is no place, the smart light does not have a master switch, and after walking around the room for several times, it still cannot be set properly. For a business traveler who has been running around for a day, I feel a bit tired.

1. The hotel environment is comfortable and very suitable for family travel 2. The afternoon tea is delicious 3. The hotel service staff are very friendly 4. There are exquisite lacquer fans made when entering the store 5. The handsome guy at the front desk also gave the children a small gift when leaving the store

Very good room, good location, complete facilities, it is the best among the Mercure hotels I have stayed in. It also provides afternoon tea and mango milkshake. The service is first-class 👍

The hotel is highly recommended. We stayed during the May Day holiday and experienced a lacquer fan activity. We will stay at this hotel again next May Day.

A very nice hotel, the service staff are very friendly, Jessie. Sunny helped my child print the test paper and recommended the surrounding tourist attractions. My child goes to school here, I will come again next time

The hotel environment is very good and the breakfast is quite rich. Ctrip booking is very cost-effective, and it also provides free fruit and afternoon tea sets. The front desk and restaurant service staff are very enthusiastic, and the overall stay experience is great!

The location of the hotel is average and the rooms are OK. The front desk staff are friendly, sincere, and always smile when they come in and out. The heating in the room was a bit hot, so I turned it off, then simply opened the windows, and even changed the air conditioner to air conditioner or fan, but it was very hot. The front desk clerk called me and I told her what had happened. She suggested sending a fan. Now I felt their sincerity. After a while, the housekeeper brought the fan and the problem was solved. The hotel provided fruit and breakfast the next day, as well as free drinking water and soda, which impressed me deeply.