Premier Inn Addlestone hotel

Great place to chill for a night or 2. Front desk were very helpful. Let me check in early too. Definitely come back if I’m in the area again

nice room quality sleep as visited smith and western next door nice place to stay at as a family visiting would come again easy free parking and lovely staff who are more than accommodating for any needes or requirements well worth the money.

Very poor all round experience - from dirty linen on check ion to failures to clean it over 5 day stay , no hoover, room tidy or even a bed made - nothing despite requests timeously each day. Terrible noise from kids next door until 2 am and mother who did not care one bit. Staff overwhelmed by all the failures and management expressing the fact that they're resigning - not a good look

On arriving we had a QR code on email to scan at self check in machine though bith were nit working so had to wait. Staff were friendly, room was clean and comfortable. We noticed straight away that there was only 1 bath towel. We were staying 2 nights and I dont mind using the same towel for the duration but for 2 people its a stretch so had to request another from reception. After a nice shower and seeing a poster in the lift decided to have the meal deal which was a bargain. £29 for a 3 course meal, drink and breakfast next day. However there was a menu in the room but didn't have any information about meal deal on. So upon entering the restaurant area I asked for 2 pints and was told that the menus are generic for all prem inns and this one doesn't have a bar so only bottles were available. Then when ready to order food we were shown a form explaining what was excluded from meal deal. This was fine but would of been handy to have in room with other menu. Regardless the food was delicious and was bigger portions than I expected. Unfortunately the breakfast the next morning was disappointing. Buffet style as wasn't particularly hot. We stayed previously at Bridge Barn which did breakfast cooked to order which would have been better. Overall the stay was good and would recommend. There are lots of shops, take aways and restuarents close by.

Great staff, very friendly and welcoming. The room was clean and had everything I needed. The bed was extremely comfortable which was my priority when selecting a hotel. I ate in the restaurant in the evening and had the gammon steak which was really tasty. I was pleasantly surprised at how good the food was. The only thing that could improve my stay is a hand held shower as well as a fixed shower in the bath. All great otherwise! Thank you Addlestone PI.

The food was tragic. I was in the toilet all night. The microwave was working overtime and the lasagne was frozen in the middle and burn on the outside. I got to the restaurant at 6 o clock and received my starter at 7 then waited another 2 hours to receive my main. I left at 9:30 not recieving my pudding. I was crying all night because my friend went to a and e due to the heat and bolegnese.