Sparkling Waters Hotel & Spa

"Wednesday 20th December 2023. I firstly want to say that I thought I was getting the deal of 2023 when I got the accommodation for less 56% breakfast included!!!!! I expected 5-star service. This was supposed to be my Christmas gift to my special lady, spa treatment and all. On arrival the reception was hugely impressive, and Desiree really wonderful. I received the key to unit 23 and immediately on entry heard the toilet running. could not stop it so changed to room 22. Rooms are old but clean. now we order lunch.... We get told that the delivery for the kitchen was not yet made, and not all meals available. After many attempts we finally ordered. My wife then poured salad dressing on her chicken salad only to find that the dressing had expired in February 2023!!! Betty told us that the salad dressing was bought 2 days prior. My wrap was heated AFTER the salad was put in so lettuce now like hot cabbage. Off to the Spa. Really delightful and the 2 ladies did a good job. Highlight of the stay, although easy to beat the rest. OK, so moving on. supper time. Nothing available on the menu still as stock not yet there. I take the only pasta dish available and the wife orders ribs. The only 2 things available according to Betty. Betty then returns and says the ribs are not available, but she can replace with pork chops. We accept.............. What do we get??? Pork rashers. Breakfast time........ Full buffet, only missing the steam fruit, hot Scottish porridge, croissants, jams, fruit salad and fruit preserves. instead of filter coffee, sachets of Nescafe were on offer. Now we butter our toast, and the butter is rancid!!!! I tell the waitress and the answer is "Oh OK". We then eat the toast without butter. 45 minutes later the hot breakfast arrives. I ordered baked beans, but I received Butter beans instead. I then went to check out and again found very helpful staff at reception and relayed my frustrations. The manager was called, and I again told my story. He in turn called the head chef and I again explained my frustration. he told me he was on duty and remembers the food order but then walked to the kitchen and came back with spareribs!! The bill clearly showed Pork chops, although rashers were given. I asked the manager on duty to hand my number to the owners to call me to avoid a negative review. Still waiting for the call. Now, I feel I should not have paid for the lunch or supper in light of the "breakfast included" which was absolutely shocking, as was all the other meals, but I did. I feel if anyone has pride in the service they offer, a phone call is not too much to ask. Not received. I am in the customer service game, and in fact handle ALL customer complaints regionally. I call every customer personally and make sure the complaint is resolved. I only expect what I offer myself. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. DO NOT GO THERE!!!!!!! "

Pale Bohemia Bed and Breakfast

"Attention to the doors, Aircon, shower doors, remote controls of Television and Aircon to be accessible without asking for them."

Safari Hotel & Convention Centre

"Safari Hotel (Orion) – 10/10 My husband Pogiso Marakalla and I stayed from 3 April 2026 to 5 April 2026, and we left truly impressed. Rooms: Spacious, comfortable, and well maintained. Everything worked perfectly and the beds were excellent. Cleanliness: Top notch. Our room and all common areas were spotless every day. Food: Fresh, tasty, and good variety at every meal. We especially enjoyed the breakfast and dinner service. Staff: The General Manager and the Manager went above and beyond to make our stay smooth. They were professional, warm, and sorted out every request quickly. The whole team was friendly and attentive. We felt genuinely looked after from check in to check out. Based on the rooms, cleanliness, food, and the outstanding help from the General Manager and Manager, we happily rate Safari Hotel (Orion) 10/10. We will definitely be back. Thank you for a wonderful stay. – Kgaugelo & Pogiso Marakalla"

Adelina Hotel

Terra Casa Guesthouse

"Booking was easy, host was very friendly. We took 3 rooms. All 3 were done to perfection and neat. Beautiful bedding. Very charming and interesting place. Garden and plants were so stunning and really impressively maintained. I mentioned on arrival that we don’t eat meat but fish and veg. Hostess went out of hee to make fresh delicious pancakes with a lightly smoked creamy hake filling for breakfast. Kids lapped it up. Thank you very much for a beautiful and comfortable stay."

Kedar Heritage Lodge, Conference Centre & Spa

"Visited with a group of military veterans as Kedar has a wonderful collection of Boer War memorabilia. Truely fantastic, in fact you need more than a day to do it justice. Probably one of the largest private collections in the world. Well worth a visit."

Sundown Country Estate

"The resort is situated in a quiet area, offering a peaceful retreat. It was clean, and the host was kind enough to allow us an early check-in. One of the highlights was the on-site restaurant—perfect for when you don’t feel like heading out. I’d highly recommend trying it. The chalets were spacious, providing plenty of room for everyone. The kids had their own beds, which was a big plus. However, I was disappointed that they didn’t provide basic essentials like water, tea, coffee, or sugar in the rooms—that was definitely a downside. On the bright side, you can enjoy a braai right outside your chalet and take a short walk to the waterpark for a refreshing dip. The presence of security guards also added to our sense of safety, making our stay even more comfortable."

Finfoot Lake Reserve by Dream Resorts

"On arrival, we were greeted by an enthusiast security officer who was awaiting our arrival😊 . After a bit of a drive, we were amazed that we had a personal ranger Lianet waiting to officially welcome us to Fin Foot. Timekeeping and close attention to detail from every single member at the lodge was so on point. Our check-in process at reception was done online so we just literally greeted and received big smiles and collected our room keys and were briefed by our ranger regarding all the activities and times etc. Everything at the lodge was just simply amazing from the friendly staff to excellent food to well-planned activities for both adults and children. The kids were so well entertained that you did not even have to try finding things for them to do. I get the NO TV … one does not need one after an enjoyable day out with your ranger in the bush or just relaxing at the lodge. It was amazing to see how much passion each staff member took in their portion of duties at Finfoot, and all were done with big smiles and offered extra kind gestures to all guests. Our highlights #Our Ranger Lianet #Male Rangers #Reception #Waitresses #Chefs #Smiles everywhere #Food #Bed #Activities #Cleaners Our stay at Finfoot was great and look forward to going back soon."

Intaba Thulile

"The hosts were lovely! I was suffering from jer lag so I had fallen asleep before they came to welcome us but the following day they came to say hi as well. The cabin was beautiful and had everything we needed. Very clean. Spotless! Comfy beds and sofas. Got to see some giraffe and zebras as well as impalas. Amazing sunsets. Will defo go back next year when I return for my annual visit home."