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Top rated hotels in Saanen

HUUS Gstaad
4.4/566 Reviews
Absolutely stunning place. The only downside was that I was here for a conference and despite touring the place, didn't get to try the pool, spa and the awesome infrastructure (bike, backpack and other equipment loan, guided walks, etc). The setting is absolutely stunning and everything from the cool lobby bar area to the awesome kids lounge is top notch. I'm making plans to come back with the family: summer or winter, it looks like the perfect place for a break.
Hotel Landhaus
4.2/519 Reviews
We stayed for 2 nights in mid-May 2023. The hotel is just a five to seven minute walk from the Saanan Train Station and one station before Gstaad, if you come from Geneva, as we did. We reached around 9 pm in the evening and were allotted room 21, which is the room with the balcony on the 2nd floor; ( you will notice from the hotel photo), is perhaps one of the best rooms, being a corner room with balcony and lovely views. The dinner was just a vegan burger and a salad. Adequate. The bedrooms were entirely timbered, comfortable with sufficient storage and in-room heating from a radiator, placed under the front window. Toilet was a bit small and no bathroom slippers were provided. We requested but was told as it was a 3 star property, hence they did not provide it. Breakfast was the usual continental, with the hot items being only boiled eggs and choice of coffee/tea. Rest was cold meat, fruit, cereals, cheese and bread. Not the best which we have had, but acceptable. A few more hot choices especially in the eggs choice or sausages would have helped. There was only 1 lady who was looking after the breakfast area, the restaurant and the reception. Perhaps, because of low occupancy. However, what I wish to compliment the hotel staff about, was their help and co-operation in forwarding some clothes which we had mistakenly left behind. We connected with the hotel the very evening after we left and they confirmed that they had them. Their cost was not much but they had an emotional connect with us. We asked them to keep them with them till we could decide the way forward. As luck would have it, some family members are visiting Switzerland at the time of writing this review (in early July 2023) and staying for a few days in Bern. The staff, on our request, packed and sent the stuff to the Bern hotel after coordinating with the Bern hotel, on phone. They never asked us for any payment though we were willing to pay for it. This is outstanding customer service.
Ultima Gstaad
4.7/520 Reviews
This hotel is phenomenal. There are only 17 rooms/suites, so nothing is ever over crowded and the care and attention of the staff are unparalleled. They provide car service to everything, dinner, ski rentals, drop off and pick up at the various gondolas. Made it the easiest ski experience of our lives. The ski room also warms/dries your boots and gear, with a very nice area to put on boots, etc. Lise’s recommendations for dinner reservations were top notch. And the various pools, sauna, hot tubs and steam room were amazing. Will absolutely return. What a wonderful trip.
Gstaad Palace
4.6/540 Reviews
My recent visit to the Gstaad Palace was full of anticipation, looking forward to enjoying lunch while admiring the views. However, an unexpected incident overshadowed this pleasant moment. As I left the restaurant, I was confronted by a policeman, who claimed that the hotel had accused me of theft, based simply on my youthful appearance and single status. Shortly after the incident, I received a phone call and email from management expressing their sincere apologies. Their proactive approach in contacting me personally, acknowledging the mistake and expressing sincere remorse was both unexpected and much appreciated. Despite their apology, the experience was truly unpleasant. I appreciate their acknowledgement and their efforts to rectify the situation, but it's important to stress that it was a difficult situation to live through. I sincerely hope that such situations will be rare in the future, and that steps will be taken to avoid similar misunderstandings. However, knowing that the Gstaad Palace is committed to resolving problems with humility offers reassurance for future visits. In summary, my experience at Gstaad Palace was not defined solely by the incident, but rather by the care and dedication shown by management in its aftermath.
Golfhotel les Hauts de Gstaad & Spa
4.4/548 Reviews
The hotel is an excellent location at the heart of the Gstaad ski area. Hotel has every facility, rooms smart and comfortable and food and wine list are superb. Best of all, the service is impeccable and staff are incredibly friendly and helpful.
Bernerhof Swiss Quality Hotel Gstaad
4.2/541 Reviews
Amazing newly renovated and in best location in Gstaad! Great room and views! Staff were super friendly - Ivan and all in reception. Very helpful and made us and everything feel good.

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