Worst hotel experience ever. The reception of this hotel is 500 meters away from where we actually stayed, but the hotel didn't give any advance notice. We dragged our suitcases to the door of the room and called without the key. We had to walk back to get the key. Normally, you may think that walking back is okay, but this is Finland with thick snow at minus 20 degrees Celsius! The recetion is in a supermarket. There is no sign at the door. I can only call the front desk to ask. The front desk has a very bad attitude. They point at people's noses and say I hope you can behave yourself. They also refuse to admit that it is their work error and ask me to go. and platform complaint. I stayed one night and had to leave the next day. When I was packing my luggage, a woman turned the key in without knocking and shouted "out now!" I asked what was wrong with giving me some time to pack, and she said she had to leave in 10 minutes. All in all, a very, very bad attitude and a very poor experience. The front desk and staff have very poor English and cannot understand human speech.
Original TextTranslation provided by Google
