Hacienda Juanita

When we arrived at the hotel, there was no water service; they didn't know when it would come on. The power also went out.

Food is limited variety and during buying what they have to eat, My daughter got burn where the food is displayed where they don’t have any sign suggesting the area is hot. Also bed and pull out couch are not comfortable but other then that that the place is clean and tranquil area

Good experience Return to more than 80 years in past. With a coffee plantation. Eco friendly hotel. Well space rooms. Friendship staff and restaurant personnel.

It was nice and quiet but nothing to do inside the property pool smells like piss no music no activity very boring not asseible to nothing everything very far ..nice personel very polite and the food ok not expensive property clean ..has potencial to update alot of things inside property

This is a lovely property at the edge of a forested natural area. The location is terrific if you want to be in nature (which I did!). Each staff member was super friendly. The pool was clean (and warm!) and the courtyard just wonderful. The flowering trees, abundance of birds, and adjacent trails were dreamy. Our balcony was amazing. It would be good for anyone visiting to know in advance about the difficulties in eating, especially dinner. The café on the property is open 8-4 M-Th, and then you have to forage for yourself for dinner. This is hard because the roads are twisty, steep, and dark. The nearest town has very little to eat and other towns would be an impossibly hard drive away. Knowing this, I got a room with a kitchenette. But I found out, only on arrival, that the kitchenette had zero cookware, plates, glasses, or cutlery. Thankfully, the staff lent me items from the cafe, but I still couldn't really cook, although I could heat water. There's internet available near the check-in counter but not in your rooms. I could imagine this place really soaring with a few upgrades: more food (and more vegetarian food); some enhancements for birdwatchers or other nature-lovers (like bird feeders, outdoor lights that are motion-activated rather than on all the time, less gas-powered gardening during the day, etc); and more amenities (there was really just soap and towels). Thanks to the staff for being friendly and accommodating! And hello to the owls!

The property environment and the trails inside it makes it a beautiful and relaxing retreat. Love the place!