Ibis Budget Dijon Saint Apollinaire

The location is convenient for travelers, close to the highway and tram. The surrounding area is peaceful. The staff is friendly, welcoming, and provides excellent reception services with free 24/7 parking.

Arriving at 4pm last Saturday we were allocated a room on the second floor. It was immediately apparent the although the bed had been made, the floor needed sweeping and on checking the toilet cubicle, there was a used bath towel draped over the toilet and a small pool of damp urine on the floor. I took pictures and returned to the desk where, after seeing the photos and offering no reaction or sniff of an apology, we were merely allocated a second room. This second room reeked of tobacco smoke as soon as we opened the door so we returned once more, same indifference and a further room allocated which turned out to be the usual Ibis Budget standard we expect. Equally dismaying as the state of the first 2 rooms was the utter indifference of the member of staff. No apology, no reaction whatsoever. Had we not travelled 600km and had arrived earlier in the day, we would have walked off and found somewhere else. We usually give hotels a second chance but not this one.