Imperia Hotel & Suites Saint-Eustache

Great for visiting relatives in St-Eustache. Restaurants and gas stations close by. Right off the highway.

Staff were very friendly and efficient. My kids loved the pool. Our room (king loft suite) seemed larger than the pictures showed and the layout of the room was great. Bathroom was huge. Bed and sofa bed were comfortable. We never had to wait long for the elevator. Lovely hotel

Overall, we had a decent experience at this hotel. PROS: Modern, contemporary styling, if you like that; generally the room was very clean (except the dresser beneath the tv was very dust); largest big-screen tv we’ve ever had; lots of standard power outlets at convenient heights on the walls; very friendly, helpful staff; don’t know about the rest of the restaurant’s menu, but the breakfast menu is varied and all the dishes we had during our 3-night stay were excellent, although pricey. CONS: Marketed as a “state of the art boutique hotel”, however there are no USB charging outlets in the room, which, really?; there was no in-room safe…they offer valuables storage at reception, but who wants to leave valuables with strangers?; the bathroom towels are on the small side, and very thin; even in mid-November, flies kept appearing in our room, which was annoying; and last but not least, we had a queen bed, with a nightstand & lamp on one side only…???… there was plenty of room on the other side of the bed for another nightstand & lamp, but there was just empty space… so one guest has the privilege of sitting in bed and reading, and their partner gets to sit there in the semi-dark doing nothing… have never encountered that before, and found it to be really chintzy on the part of the hotel, especially at the price of a room… we solved the issue by moving a small round table that was by the window to the empty spot, along with the dresser lamp. Come on, Imperia, really?

Went there for one night only and was overall pleased with everything. It’s a walking distance from a gas station, drugstore, restaurant and mall, which is really convenient. Room was spacious enough and everything was clean as well. The TV remote didn’t work well though. Tip: if you ask for a late checkout, make sure they write it down, or they’ll come knocking at your door at 11! ;)

Site says HOT tub and pool but not at all!!! Bubble tub attached to tiny pool not even warm

I loved this location! It was perfectly quiet and the staff were kind and accomodating. I wish there was breakfast included, especially for the price we payed for our room, but other than that, our stay was spectacular!