85 Rue de la Faucille, Saint-Genis-Pouilly, 01630, FranceView Hotel Details
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Kyriad Geneve - Saint Genis Pouilly Guest Reviews
3.1/5
32 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.2
Amenities3.2
Service3.1
Cleanliness3.1
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All reviews(32)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(17)
杨友华
Double Bed Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 30, 2023
good place. staff is very nice. Appreciate that they let baby stuff in
Guest User
Double Bed Room
Stayed in Sep 2024
Business travellers
22 review
3.2/5
Posted on Sep 24, 2024
Highly recommended. The room has no peculiar smell and the decoration is simple and stylish. It is the hotel style I like.
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Guest User
Room with 2 Single Beds
Stayed in Aug 2024
Travel with friends
14 review
4.2/5
Very Good
Posted on Aug 30, 2024
So this stay I took 2 nights frankly at the top very clean and very well located because shops are available right next door and something to eat too thank you and to do again with pleasure
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Ruishixiaokai
Room with 2 Single Beds
Stayed in Aug 2024
Business travellers
15 review
3.0/5
Posted on Sep 3, 2024
Located in a quiet area. Average environment, you can enjoy good coffee outside the bar. Friendly staff, spacious room and comfortable bed. Cheap hotel
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quente
Room with 2 Single Beds
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 6, 2024
clean and very quiet hotel with shops nearby it's just great
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YVES
Room with 2 Single Beds
Stayed in Aug 2023
Family
1 review
3.0/5
Posted on Aug 23, 2023
Unfriendly welcome and poorly cleaned bedroom bathroom.. I rent properties I am very careful about cleanliness...
The 2nd day reception perfect
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Anonymous User
Double Bed Room
Stayed in Jun 2023
Business travellers
8 review
4.0/5
Very Good
Posted on Jul 2, 2023
The hotel is old, the facilities are quite complete, the door lock is a bit loose, it takes several times to close the door, the carpet is old and dirty, but the price is affordable, the service attitude is still very good, but it is far from the bus station, every time I walk there, I feel it is too far
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Vicky_Lee
Double Bed Room
Stayed in May 2023
Business travellers
7 review
2.0/5
Posted on Jul 31, 2023
Difficult to contact, bad attitude
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Guest User
Stayed in Dec 2021
Business travellers
2.0/5
Posted on Dec 29, 2021
Parking right in front of the door, but unkempt and not tidy. When I arrived: no food possible. After some discussion: sandwiches still possible, you have to eat in your room. Food was tasty. The people are very friendly but they simply lack resources. Breakfast was also good, but the rooms: a disaster! Not clean, bad bed, shower in bath, towels not clean etc. At the door: hotel inspected by Kyriad in 2011. In the morning there was 15 cm of snow, but people immediately came to help clear the snow from the car. If there are people involved, it's fine. But the hotel is not clean. I have already been to Kyriad in Pont à Mousson and in Nancy. But now: very disappointing.
Response from Property: Dear, We thank you for giving us this feedback, however we regret that this experience did not live up to your expectations. Our establishment is, indeed, one of the first to be established in the region and has unfortunately not yet been the subject of renovation by the brand and this project has been delayed due to the health and financial crisis that has plagued us. strongly impacted in our business sector. We are however happy to read that you appreciated our welcoming and helpfull staff during your stay with us. Rest assured that we will communicate widely as soon as our renovation project can be started. Best regards. Laetitia P
Guest User
Stayed in Jan 2024
Other
3.0/5
Posted on Jan 22, 2024
Hotel a little isolated in an unwelcoming area. Breakfast sufficient in choice and of good quality. Welcome from the discreet and efficient staff. The room is spacious even if you have to walk on the very shabby carpet and the absence of a shower (bathtub). On the other hand, stifling heat in the room with ventilation on full: while the temperatures were negative, we were forced to open the windows wide, which is a shame. Note: 63 euros for one night (online) and 69 euros for the previous night (by phone)...a little strange all the same. I was told that there was nothing we could do...
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Guest User
Stayed in Oct 2023
Other
2.0/5
Posted on Oct 23, 2023
Very old hotel in need of a major facelift, air conditioning broken, carpet in the room due to years, very noisy rooms but the staff does their best to keep the establishment above water. Full and plentiful breakfast and charming staff.
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Guest User
Stayed in Sep 2023
Other
2.0/5
Posted on Sep 8, 2023
Old and poorly maintained hotel. Worn, dirty carpet; worn-out equipment; no protection on the stained mattress and pillows. ... we are far from the standard room shown on the site. This establishment needs a complete renovation and a takeover by its managers to continue to be called KYRIAD. Fortunately, the rest of our trip allowed us to appreciate the KYRIAD GRENOBLE CENTRE that Saint Genis should take as an example to get back on its feet!
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Guest User
Stayed in May 2023
Couples
1.0/5
Posted on May 21, 2023
If I had read the reviews carefully, I would not have come and I would have done well. Upon arrival, you notice the lack of maintenance of the parking lot and green spaces. The rooms (ours in any case) are in a deplorable state (stained carpet, bathroom dating from another era, etc.) In the photos on the site, you will see a restaurant that does not exist. They only offer you a so-called "artisanal" pizza but ready in 2 minutes!!! Only one qualifier for this establishment: ZERO How can Kyriad label such a hotel and, at the same time, do a radio commercial campaign boasting the comfort of its rooms? If I noted one, it is only in relation to the kindness of the night watchman who anticipated the breakfast time to help us. Oh yes, the height of it, a team of Spaniards in a state of advanced intoxication and having to change rooms in the middle of the night confirmed the brand image of this Kyriad.
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Guest User
Stayed in Feb 2023
Couples
5.0/5
Outstanding
Posted on Feb 28, 2023
We stayed 1 night in this hotel. Great welcome. Very quiet, we were not woken up by outside noise. The rooms are spacious, which allowed us to set up our travel cot without any problems. The room was clean. Of course this hotel is a little old with some old elements but everything was functional (the only thing missing was a hair dryer). For the price of the night, you can hardly ask for better.
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Guest User
Stayed in Jan 2023
Other
3.0/5
Posted on Jan 31, 2023
Welcoming and friendly staff who do what they can to be pleasant, however the building (rooms and common areas) really need to be restored. Quiet hotel, and sufficient breakfast. For the price we can only ask for a little cleanliness and it will be perfect!