St Helens Coastal Resort

Nice caravan park. Not luxury as advertised. Needs few touch ups. Towel holder just fell off when putting towel on it, bathroom door had damage to it, hot tub did not warm up on the 3 rd day, although it was fixed the next day, as the first engineer said he wasn’t qualified then another engineer said it had a leak, but why it wasn’t fixed before people pay money and expect luxury if they know about the issue? Main bedroom bed had a dip in it, made it very uncomfortable to sleep in it. Pillows were very hard. Also we had issue with an oven, which I think was a grill. But it had another grill which didn’t work. No instructions. A bit bizarre having 2 grills. And yes I was aware of out hours reception staff, but after long day hiking we just wanted to eat and go to bed. End up having cereal for dinner, son was happy! Overall, it did not make to bother us and we enjoyed our stay. Lovely staff.

Another great holiday at St Helens, Away Resorts. Van was lovely ,clean and hot tub an added bonus. Was great for the dogs as had enclosed decking around van. The site was quiet, tidy and well located for beaches and other walks. All staff were very friendly and helpful and Nikki gave a warm amd friendly welcome. Can't wait to go back .

We stayed in a lovely cabin with a hot tub during the half term holidays. The accommodation was wonderful. Well equipped kitchen, everything worked well, very spacious with two bathrooms, hot tub was great and whole cabin was cleaned to a high standard. The park is peaceful and well maintained with very helpful staff. Nice location close to village pub and good walks nearby. Although they only have an outdoor swimming pool onsite, we were able to use an indoor swimming pool at sister site on a rainy day which was great. Thank you to Nikki and the team for a great holiday….we look forward to returning soon!

booked a lodge with a hot tub and that's exactly what we got. hot tub outside area is great and the hot tub seemed clean and well maintained. the Lodge it self was OK. cleanliness was poor with old socks found behind one of the sofas alongside a vacuum attachment and cobwebs in almost every corner and a food splatter on the ceiling in the kitchen diner area. The Lodge was fitted with a good quality LG TV with Netflix and Prime built-in (logins required) alongside a nice digital fire. Kitchen was well equipped. shower temp was temperamental and hard to get right making it a hazard with kids as the temperature would fluctuate without moving the temperature gauge. One of the locks on the windows was also jammed meaning the window couldn't be fully closed.

Having had a poor experience in 2022 I took the chance to revisit. I am so glad I did. I had a great break and it's now clear my experience in 2022 was a one off. I visit the Island 2/3 times a year and have stayed at many hotels/parks. This is by far the best!

It's such a beautiful, peaceful holiday park. Nice outside pool and lots of green space. Local pub and shop 2 minutes walk away. Lovely sandy beach just a short stroll away. The staff are amazing, we had a slight issue and they rectified it immediately in such a kind way. We have been visiting the the Isle of Wight for 10 years and have tried all of the holiday parks and this is by far the best.