"Hotel staff were rude and unfriendly. Rooms are only for one person, they will charge extra for an extra person. Nice room, good amenities and great location otherwise. There was dirt on the carpet"

"The sea view room has a great view and a small loft. The price/performance ratio is really high, you can walk right to the beach, and the nearby restaurants and sightseeing spots are all good! My boyfriend said it was the first time in the UK that I could live in such a big room at such a cheap price. The room is relatively old, but to be honest, all buildings in the UK are like this, they are hundreds of years old."

"Friendly welcoming staff"

"Good location, paid £8.50 extra for breakfast. Advised breakfast was served 8am to 9:30am Room very cold on arrival, did not get warm until late evening. Not helped by large window not closing properly so gap letting cold wind in. Had to use towels to try and close the gap. Went down for breakfast at 8am, no one around, waited until 8:40 when owners arrived. Apologised for delay -would have been polite to let me know no one would be available until that time. "

"Overall good service. Peter is amazing"

"I arrived to find the building dark and a note on the door telling me to call for entry. I spoke to a lady who explained the owner had been called away on a family emergency and the b&b was unattended. I got the key via the key box and found my way to my room on the second floor. As a lone traveller I was already very uncomfortable with the whole set up but even more so to find my bedroom door wide open for anyone to gain access! The room itself was adequate but no hand soap or mini bar and it was utterly freezing! I called again and was told I’d need to go downstairs and put the heating on myself. I was already dressed for bed but I was too cold to relax so I got dressed and went in search of the thermostat which was located in reception. Another couple arrived into the building and they assisted me as we couldn’t even find the lights. The thermostat had been left at 15 so obviously they had ensured the guests would have no heating all night. The next morning I came downstairs for breakfast to be asked whether the heating had come on when I said it hadn’t the lady retorted that the rest of the hotel was like a sauna when she arrived in the morning - lucky them! Breakfast was full English, poached eggs or smoked salmon and scrambled eggs. I prefer a lighter breakfast, fruit and perhaps a pastry but this wasn’t an option so I went for the poached eggs. Pretty hard boiled unfortunately but the coffee was good. Finally when I came to leave and pay, the card machine was broken so I was asked to leave my card number, including the three digit security number. I quickly realised I’d made a silly mistake doing this and had to cancel my card, later making arrangements for a bank transfer into the owners personal account (upon their request!) I’m felt like I’d spent a night at Fawlty Towers to be honest. As a business traveller, my safety is a priority and this place failed on so many levels. When emergencies happen, the business owner should have a contingency plan, not leave guests to fend for themselves!"