Tru by Hilton St. Louis Downtown

I didn't like the fact that if you wanted parking you can either pay meter 2 dollars an hour from 8 in morning till 7 at night or you could do valet parking and that cost 55 plus tax a night. The price of hotel was cheaper then the parking. The gps going through the app they didn't give me alternative route when the street the hotel is on is blocked off due to construction. They did a housecleaning but forgot to leave towels so when I called from 9th floor they told me I had to come get them. The room was clean bed was comfortable they just need to tweek a few things

Tha lady behind the counter was awesome.The food was good room was clean

The property is NOT maintained well and it’s understaffed. We arrived at around 9 pm one room was ready. When I asked for the second room the front desk looked surprised that I had two room reservation. Then after few minutes he said the room was not ready . We waited another hour for the second room. Next day another guest said she checked in and enter her room on floor 6 ( on June 6) other guests were in her room. She went back to the front desk. I am not sure what happened next. The valet parking staff ( one guy) was overwhelmed. Plan to wait long time for your car. Most of the staff were friendly but that hotel need better management and training.

Stayed two nights when we came into town for a Cardinals baseball game. We were greeted by a very friendly staff member who got us checked into our room. She explained everything to us. Our room was clean and nice and the beds were very comfortable. Breakfast staff was very friendly as was the rest of hotel staff we encountered. Would definitely stay here again.

Toilet needed servicing. But all good.