3-Star Hotels in Saint-Ouen

I have booked the reservation for one night with my baby(1 year). When I came to reception Steve ( aggressive and disgruntled employee) has met us. 1.Firstly, in ultimatum form he told me that the prise will be 4 euros more as it was reserved. I was a little bit chocked but said ok. Then he told me that I should pay this 4 euros now,immediately. I asked to do it in the morning as it was midnight and I was with little baby. He told - right now. I payed. Then he noted something in his computer very long time, during this serving other guests. At last he gave me the key. 2.And I asked about the bed for the baby. He told that he is not going to bring it right now for me. It’s France and no one in France will not. I asked him - is it his rule or it’s official ? He started to shout and scold me as a student that I had to book a hotel in advance. Little remarks : it’s midnight,I’m with the baby on my hands and I have PAYED! I checked up the room and it was 2 different beds-for me and 1 year old baby.. in what way can i sleep there??! 3. Then he told me -if you don’t like my rules I am cancelling your reservation, get out to another hotel.I don’t care.. what??! I asked to call manager.He refused telling that it is he who is managering this night. I asked the coordinations of manager -he refused. Again : midnight,I’m with the baby in the in the suburbs of Paris, in front of me agressive abuser who has cancelled my ! PAYED! reservation… 4. I started to cry as because the situation was hopeless, I think it was his purpose.. then he told - ok, I will give you room with one bed. Nothing to do, I had no chance. What does it mean one bed-it’s 2 beds together. My baby felt down from this bed during the night.. 5. When I took the key and asked his name,he told me -Steve and then added that he is working fo 20 years here and doesn’t care what I’m thinking about him.. I was totally choked.I was destroyed for all night in this nightmare hotel. When I started to analyse the situation i had only one explanation -I have booked the hotel from the RUSSIAN account, however I live in Paris long time. I think it’s the only explication such disgusting behaviour with me and my baby. Conclusion :of course, I don’t recommend you this place. Especially, if you have Russian name or surname. It doesn’t cost the money and your nervous system..

Error in booking ( probably my fault) was cancelled. Check in person (sideshow Bob hairstyle) was so nice calming and helpful in resolving the issue for me and my 14 year old son. Such a nice guy. Spotless rooms ideal for state de France and very close to metro

***. Hay bales in the lobby says it all about this Hotel. However nice, helpful staff.

Top! Very clean, pleasant hotel, very well equipped, even the dishwasher! The staff is very welcoming, available and smiling. The bedding is of good quality. Well located, many shops and restaurants nearby. Great experience, I will come back

This hotel is well located near the Montmartre quarter and close to line M13 - Garibaldi. It's a perfect place to visit the city. They have a garage to park the car, the rooms are clean, modern, comfortable,... The staff is 'medium'-friendly. The breakfast can be very busy and hard to find a free tabel if you are with a family. One minus: when i booked, it was clearly stated that breafast was included, but the manager wanted us to pay additionally. This was not okay!

The concept, design, and atmosphere of this hotel are primarily oriented toward a younger clientele. We’re sharing our perspective as a couple in our 50s who still consider ourselves young at heart. The Positives: • The rooms are clean and thoughtfully designed. • There’s a fantastic large pool, which was heated even in early October. • on-site parking. • The gym looked promising, although we didn’t try it. The Negatives: • We had been assured that our room on the first floor would be quiet. Although our room was not facing the restaurant garden, there was noise from a DJ until 11:30 PM. • The hotel overall was quite noisy, with mechanical sounds emanating from various sources. • Unfortunately, both dinner and breakfast (on two occasions) fell below our expectations. The effort was there, but the execution did not quite meet our mark.

Nice, stylish, clean hotel. Reception staff very competent. Breakfast staff overwhelmed by a normal number of people in the restaurant. There was only one coffee machine that was constantly not working and not enough viennoisseries for breakfast. When I mentioned that the orange juicer wasn't working, the staff member replied ”it isn't?” and then did nothing about it. The breakfast experience let the rest (which was excellet) down.