Albora

Of course, the hotel is magnificent. The suite exceeded all expectations. However, there are some buts! Some can be fixed, others cannot. For example, the location: the hotel is located quite far away, only the Mariinsky Theater is nearby, this is a minus that cannot be fixed. The air in the room is very dry, this can be changed by installing adjustable radiators, since they scorch like crazy, and with the window open it blows. Well, and the main minus is the food! Have you ever seen one type of jam at breakfast? I have never seen it, even in two-star hotels they offer several options. And that there is no cottage cheese in a Russian hotel? I have never seen that either. There is only yogurt in factory packaging. Well, and the main complaint is the oil they cook with. It is terrible! It is impossible to eat omelets and fried eggs, and even cheesecakes taste of this rancid oil. And I was also amazed by the pancakes, dry to the point of crunching on your teeth. Unfortunately, this hotel has the worst breakfasts of all the "fives" I have ever stayed in. And in St. Petersburg alone, I stayed in almost all of them. It's so sad, because the rooms, on the contrary, are some of the best, simply luxurious and mega comfortable. It's so easy to make a hotel magnificent, it's even a shame for you. And also, don't be stingy, give your guests at least some compliments, at least a candy, at least an apple, it's such a small thing, but the guest is pleased! Well, it wouldn't hurt to prepare the room for sleep, as is customary in five-star hotels. I'm not writing all this for the sake of criticism, but solely for your prosperity and well-being, because I really want to stay with you more than once!

This place is very close to the East Palace. The first day was a good experience. On the second day after dinner, a female receptionist made things difficult for us. At first, she asked for the room card, then asked for the passport, then asked for the entry slip, then asked for the electronic visa form, and then followed her to the room to see what else she wanted. I didn't argue with her, but ended up saying that she was so annoying. I was speechless. I showed everything to the front desk on the first day of check-in, and registered everything. I was speechless on the second night.

Very very very good! ! ! I originally booked this hotel because of the price increase of Four Seasons. I was very nervous because there were not many reviews. The hotel is really small (not too small) and elegant. The location is near the Mariinsky, which is very convenient for coming back after watching a show! ! ! At the end of the day, many people were crowding at the door and it was impossible to get a taxi. We walked back in less than ten minutes and had a good rest. There is also a small supermarket nearby We selected the theme room in advance, and we must choose the superior room! ! ! So beautiful! ! ! It feels like a room where a princess would live! ! ! There are different ballet themes and colors, you can select them by noting in advance The hotel's bath amenities are L'Occitane! ! The lady at the front desk spoke fluent English and arranged an early check-in for us. It seemed that she came to clean once in the middle and even added three sets after seeing what we had taken away! There was no extra per person charge for the three of us staying! ! The hotel offers a 1-hour sauna for free! ! ! ! ! ! (I didn’t understand. When we checked in, they said they would take us on a tour or something. When we were fully made up, we found out it was actually a sauna room… I missed it with tears) Although there are not many types of breakfast, it is delicious. I personally think it is worth more than 100 per person. The service is fast. Basically, they can respond quickly to whatever you want. There are steps at the door. You can ask the front desk to help take the luggage and send it back to the room or send it downstairs.

非常棒的酒店，位置離景點不遠，雖然臨街但十分安靜，房間雖不大但設施很齊全，房間贈送的巧克力超級好吃，床也很舒服，下次還會再來。

Pros: clean, comfortable, unique colorful interior, nice SPA, room has both bath and shower Cons: incompetent staff, deception, inability to solve problems and correct mistakes Having read so many positive reviews of the Albora hotel, we decided to choose it for our wedding preparations and booked the superior Cinderella room for 2 days. The hotel is small, the interior matches the photos, the soundproofing is average, the hair dryer is weak, but everything is clean, beautiful, bright and quite cozy. There was an hour of SPA as a gift, but you need to sign up for it at the reception in advance, and there is no guarantee that there will be available windows - on the day of our arrival there was exactly one time available, and the next day it was no longer possible to sign up - everything was taken. The staff was quite friendly, however, as it turned out, they were completely incapable of correcting their own mistakes, or they simply work dishonestly. My recommendation: the hotel will not disappoint if the interaction with the staff consists only of receiving and returning the keys to the room. In our case, the impression of the stay was unfortunately spoiled. The price of the reservation included breakfasts, which were served from 8 am to 12 pm. Since we had to leave for the registry office at 9:30 am, and we were planning to get ready from 6:00 to 9:20 am, we did not have time to go down for breakfast, and called the reception to find out if it was possible to go down to pick it up in the room. The reception assured us that we needed to call the number and order breakfast, it was paid for and they would bring it at the appointed time. They confirmed the possibility of ordering by number and asked us to leave a completed questionnaire on breakfast on the door. The next morning, the waiter brought breakfast and the terminal, saying that he was not informed that breakfast was paid for. In conditions of limited time and general chaos, we decided to pay for it and upon our return go to the reception with a check, being absolutely convinced that in a five-star hotel there would be no problems in correcting this misunderstanding. … but the reception said they couldn’t give us our money back, and as an apology the senior administrator offered a spa or a cinema, which was not at all in our plans, and we had no desire to receive these services either. Then they tried to pass off a bottle of sparkling wine with fruit as an apology, which had been brought to the newlyweds as a gift - this was really not nice. When we went down to breakfast the next morning, it was confirmed that the breakfast served in the room consisted of the same dishes that were on the buffet: in this regard, the question, even if we do not take into account that the current situation was entirely the fault of the staff - why were we forced to pay for it twice? Honestly, it doesn’t matter how beautiful the paintings you hung in the rooms and how artistic the quotes you put on the walls are if your hotel team is absolutely incompetent in solving even the most trivial problems, or, what is even more unpleasant to admit, is simply dishonest. We would have left much more money in the same restaurant in the evening than the whole breakfast cost, e

Волшебно. Восхитительно. Виртуозно красиво. Бронировали неделю в 2021 этом Бутик отеле. Отель абсолютно новый, шикарный во всех понятиях, начиная с туалетной бумаги (такой бархатной и толстой мы ещё ни где не встречали), заканчивая дизайном всего отеля, каждая комната продумана до мелочи, все оборудовано смарт хоум, ванную комнату покидать не хотелось, а любимые ванные принадлежности от фирмы L’occitane парили на коже волшебными ароматами. Что касается ресторана, завтраки божественны, 5 официантов на 10 столов, такого сервиса я не видела последних пять лет ни в одном из лучших отелей мира. Завтраки до 12 часов, и даже если уже 12, всегда спрашивали, что Вам оставить или приготовить. Это гостеприимство и услужливость, просто фантастика. Каждый вечер приносили чёрный труфель в шоколаде (к слову, в Барселоне/ Берлине, этот десерт стоит 8€), а на кануне отъезда обнаружили в комнате бутылку просеко и нарезку вкуснейших фруктов. Приятно, не правда ли? Мы были в восторге от всего, даже не хотели уезжать.. Это точно Бутик отель и они это знают на 5+. Браво! Вернёмся обязательно и всем советуем посетить этот дизайнерский отель.