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Verified reviews
Location8.8
Amenities7.4
Service8.2
Cleanliness8.1
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All reviews(83)
Positive reviews(33)
Reviews with photos/video(14)
Great location(15)
Great service(14)
Clean and tidy(10)
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Negative reviews(3)
Guest User
Deluxe Twin Room
Stayed in Nov 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Dec 24, 2025
The room was clean and all the hotel staff were very kind, even for Japanese guests who don't speak English! If you're in Saipan, it's centrally located and I highly recommend it! I'll definitely stay here again next time I visit Saipan!!
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Guest User
Deluxe Twin Room
Stayed in Sep 2025
Family
2 review
5.0/10
Posted on Oct 9, 2025
Im disaappointed with our room because its so hot, as the aircon is not getting cold and we left some of our things in the room but when calling them the next day the things was already missing - i hope that they will have a better customer service next time.
But the owner i think who escort us to back to our car is so accomodating i just hope there is a better customer service in the future. Thank you.
GermanTraveler
Deluxe Twin Room
Stayed in Mar 2025
Solo traveller
87 review
8.0/10
Very good
Posted on Apr 23, 2025
All good for a short trip to Saipan. It’s very silent and in the middle of the Garapan streets. Close to „Crown Plaza“.
Room is basic but you have Everything you need.
Staff is caring well, parking facilities are for free (great) and for sleeping is fine and enough.
Don’t expect too much if it’s about the facilities (eg terrace) …
RobertLM
Deluxe Double Room
Stayed in May 2024
Travelling with friends
16 review
10/10
Outstanding
Posted on Jun 18, 2024
perfect location, right on the best beach (pictures from the beach nearby attached)! very clean, well furnished.. beautiful people working there! free parking just in front of the hotel, many good restaurants around.. really I can recommend this place (for the many the best option)
Matt_U
Double or Twin Room
Stayed in Feb 2024
Couple
17 review
10/10
Outstanding
Posted on May 19, 2024
Fantastic, value for money hotel in a wonderful location. Friendly staff, big clean rooms.
JE0218
Deluxe Twin Room
Stayed in Nov 2023
Family
2 review
9.5/10
Amazing
Posted on Jan 2, 2024
We stayed 7 nights. It was great staying! Very kind, good location, good breakfast!! Would love to come back for sure! :)
Guest User
Deluxe Twin Room
Stayed in Oct 2023
Solo traveller
10 review
7.0/10
Posted on Nov 21, 2023
Good value for money hotel located just off crowne plaza for about US$100 per night
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couple
2 review
10/10
Outstanding
Posted on May 29, 2024
Good service good breakfast
Anonymous User
Deluxe Double Room
Stayed in Aug 2025
Couple
5 review
7.0/10
Posted on Sep 30, 2025
Cleanliness: Fairly average, but there were a few stains on the pillow.
Location: About a 17-minute drive from the airport (free pick-up available).
Located on a main road within walking distance, it's easy to reach convenience stores, supermarkets, museums, and the beach.
Service: All the staff were very friendly.
However, when I made an additional taxi reservation, I was told it would cost $40. While I thought that was expensive, when I went to pay, I found out that the reservation itself hadn't been communicated to them and they had to rebook it for $25, which left me feeling a little unsure.
Furthermore, the time for my return airport transfer was incorrect, so I had to confirm it multiple times, which was a hassle.
Amenities: Toothbrushes, hand soap, etc. were provided (the hand soap pump was broken), and a hair dryer was also available. The shower water was lukewarm, almost cold.
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Guest User
Deluxe Double Room
Stayed in Apr 2025
Couple
1 review
6.0/10
Posted on May 21, 2025
The staff were friendly, but they initially gave me a twin room different from what I had booked. I requested a change, but it had no view and the window didn't open, making me feel very stuffy and trapped... There was no elevator. The shower filter was less contaminated than at other resorts. It was a shockingly closed room with no view... Luckily, I changed my stay to one night only.
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Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Solo traveller
2 review
9.5/10
Amazing
Posted on Oct 1, 2024
The room was good overall. The staff was also very friendly, and when I asked about the tour, they connected me so I could have a good time. They were all friendly overall, but I was especially grateful to Meldy, who helped me in every way.
In particular, the check-in time on the first day was 12:30, but I was really grateful that they let me in right away!!!
It is convenient for activities because it is Garapan, and they usually drop me off first after activities. It is convenient to walk to shopping and there are many restaurants nearby. I could go to Micro Beach through the lobby of the Crown Hotel, and the sunset was also good.
The price is reasonable, but the view is a neighborhood view. Since I stayed for a long time, I was assigned to the room with the best view, but if not, it would have been a view of the wall of the building next door.
It seems that the soundproofing is not good either. I was surprised because the coughing sound from the next room was so close.
I recommend bringing a shower filter to the accommodation. The filter did not change much, but I definitely noticed that it had turned brown after 5 days of use. I definitely recommend bringing one if you are sensitive to water.
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Guest User
Deluxe Twin Room
Stayed in Feb 2025
Travelling with friends
6 review
9.5/10
Amazing
Posted on Mar 25, 2025
The price is affordable, the room is spacious and clean, and the location is fantastic. The staff was friendly and helpful.
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Guest User
Deluxe Twin Room
Stayed in Apr 2025
Solo traveller
2 review
7.5/10
Posted on May 26, 2025
This is my second stay here. They can check in even on late-night flights.
Original textTranslated by Google
기대만큼기도만큼
Deluxe Double Room
Stayed in Jul 2024
Couple
14 review
9.5/10
Amazing
Posted on Aug 29, 2024
The facilities and service were really good!!!
The service was friendly and the location was secretly good
The construction was happening right around our timeㅠ Other than that
It was a perfect trip.
I think I'll use it again next time^&
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Guest User
Deluxe Twin Room
Stayed in Apr 2024
Travelling with friends
4 review
8.0/10
Very good
Posted on Jun 5, 2024
Water coming from the bathroom shower head... It comes out on both sides, and it comes out from the hole, and if you use the shower, the bathroom becomes a sea of water. I was going to eat cup ramen, but I didn't eat it when I saw that the coffee pot was rusty. It was a bit harsh. The bed is a bit hard too. It's not soundproof. The building next door looked like an abandoned house, so I was surprised when I first arrived. And there was nothing other than a bathroom mirror. The window in my room also opens about 10 cm (wall view). It was a bit difficult to dry my swimsuit. However, since I was always on tour, I spent little time in my room, so it was bearable.