Top rated hotels in Salt Lake City

Residence Inn Salt Lake City Airport
4.2/528 Reviews
Worst hotel to stay at near the Salt Lake City Airport. It would be part of good customer service and satisfaction to inform guests and ensure that their stay is as comfortable as possible. However, it seems like this hotel (Aimbridge Hospitality representing Marriott Hotels) really does not care for their guests. I have been a Marriott Platinum member for over 11 years and a Marriott Rewards Member for over 16 years and this was the worst experience I ever had at a Marriott. We visited Salt Lake City for our family Christmas vacation and even though we had many options, we chose to stay at this Residence Inn by the Airport because we thought this hotel was going to meet the needs of our family. Our experience at this hotel was horrible. We received an email the night before we were departing on an 11 hour drive to Salt Lake City letting us know that they were renovating the hotel. In that email, we were told that the indoor pool and fitness center would be closed. If we knew ahead of time about the renovations we would have never booked our room here as we needed both of those amenities during our stay. Also, we chose the Residence Inn for the convenience of the complimentary breakfast, however, this hotel didn’t have many options. They were very low on breakfast items on several days during our 8-day stay. On Christmas morning, we walked down to breakfast to find the counters completely empty and no staff available. Our children were left without breakfast on Christmas morning. A courtesy notice would have been nice so that we could have made other arrangements for our children. It was really difficult with long wait time for our family to get breakfast outside of the hotel. Our room was not thoroughly cleaned before checking in, especially because of COVID. We found leftover items from previous guests in the kitchen and bathroom cabinets. My six year old daughter found a box of beer under the bathroom sink. Dishes were dirty and had to be washed before use. The bathroom sink was clogged upon our arrival. The dishwasher was filled with dirty water at the bottom. The remote was missing for the tv and needed to be picked up from the front desk. Any request we had for towels, garbage bags and other essentials, we were asked to go down to the lobby to pick them up ourselves during our entire stay. We communicated our frustration with the front desk and asked them to have the general manager, Michelle Cotterell contact us. However, a week has gone by and we still haven’t heard from her. We received an email from the assistant general manager, Taylor Collinsworth asking us to come back to stay with them, but when we contacted her twice and left a message with the hotel, we never heard back from her either. It seems like Aimbridge Hospitality who manages this hotel, does not care about the customers or reputation of Marriot Hotels. We encourage you to do your homework before staying here.
Residence Inn Salt Lake City Downtown
4.1/5103 Reviews
The Residence Inn Salt Lake City has consistently provided high quality service and attention to detail during my stays. I was impressed with the cleanliness, comfort, and immaculate condition of the rooms. There is no place I would rather stay than Marriott. Ms. Clarisa at the Residence Inn Salt Lake City downtown is an exceptional manager. I received excellent customer service from her. My admiration for her professionalism, expertise, and intelligence is unwavering. She went above and beyond to ensure that my stay at Marriott was pleasant and well-cared for. Having a supportive and cohesive manager like Ms. Clarisa makes a positive impact on the customer experience. Front desk staff Mr. Trevor and Mr. Cyrus provided excellent customer service. They treat customers with kindness, generosity, and respect. My sincere appreciation and gratitude are due to the entire team for treating me so wonderfully. It was an excellent stay in every way. I highly recommend this place.

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More about Residence Inn, Salt Lake City

Book hotels in Salt Lake City via the Trip.com website or app, it's easy and hassle-free. On Trip.com, it's easy to search for hotels in Salt Lake City. In Salt Lake City, both areas with attractions and the city center are good places to stay. If you travel to United States, visiting Salt Lake City is a good choice.

Salt Lake City International Airport is the primary airport in Salt Lake City. If you don't want to take a flight, coming to Salt Lake City by train is a good choice as well.

On Trip.com, there are 68 recommended hotels in Salt Lake City. Salt Lake City has many well-known chain hotels which are suitable for both business trips and vacations. If the comfort level of your trip is important, there are many choices in Salt Lake City, such as hotels under the Ramada brand. Hotels under the Ramada brand are a good choice. Kimpton Hotel Monaco Salt Lake City in Salt Lake City is a favorite among Trip.com users. Many tourists also stay at Hotel RL by Red Lion Salt Lake City.

If you stay at a hotel in downtown Salt Lake City, nearby attractions like Salt Palace, Brigham Young Monument and Meridian Marker can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Canyon Country, Zion National Park. The most famous attractions locally are Temple Square, Arches National Park, Town of Jackson. With a developed commercial area, visitors can head to Apple Store, City Creek Center, Old Navy for a great shopping experience.

Average seasonal TemperatureNight

• Spring: 41.97°F during the day, 35.29°F at night

• Summer: 66.52°F during the day, 56.82°F at night

• Autumn: 80.44°F during the day, 69.91°F at night

• Winter: 47.8°F during the day, 40.15°F at night

Average seasonal Rainfall

• Spring: 20.590551 cm

• Summer: 22.165354 cm

• Autumn: 11.271654 cm

• Winter: 20.263779 cm

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