Best Hotels in Salzburg, Austria

The hotel location is good . Reception is nice and friendly too. Too bad there is a heavy smoke smell in our room and the reception is unable to replace the room for us . But she is kind and polite enough to request the room service to change the pillow and bedsheet which were contaminated by the smoke smell

The rooms are beautiful and very quiet. The negative: We had booked via the platform Trip.com and there was the breakfast with 13 euros that you could pay on the site. However, in the hotel, you asked for 19 euros, although I showed the website of Trip.com. The lady at the reception said Fa. Trip.com would be an external provider and you don't have to orient yourself to their prices. The hotel was not interested in giving a relief to breakfast, as breakfast is also supplied by an external company and the hotel has no influence on its price design. The question arises about what anyone else stands at the reception if you are not responsible for anything.

Location just next to the train station was very convenient for getting into and out of the city via train. A fine modern hotel with efficient and helpful staff. There is a great view over the city and a top floor bar. Breakfast had a good selection and was more than adequate to get the day started. The breakfast space up on the top floor was very nice.

Cocoon Salzburg - 10-13 July 2022 done both not all pix only the room This hotel is almost right across from the train station, on a corner, very easy to find - white 7 story building with a big butterfly outline on the glass doors. Inside the lobby is part of the bar and breakfast room. Checkin is super friendly. Room is small but wins the cuteness prize. Carpeting and walls in hallway all green with small leafy patterns like in a jungle. Bed is firm and very comfy, bedding is an interesting weave feeling like soft cotton paper, and 4 big fluffy pillows. No amenities in room such as phone, electric kettle or coffee makers, or even a small fridge. Has safe however. The hanging rattan chair is cute but takes up some room. Day couch by the window, no tables, night stands or desk - or chair for that matter (no room anyway). The most minimal amount of furniture, the idea I guess is all about lounging around so you don't ever need to sit up anywhere. Not much surface to layout stuff just a sort of narrow shelving on the wall next to the TV. Bathroom also tiny but everything is new and modern and the rain shower is the best ever. Takes a bit of maneuvering to get our two large suitcases settled. We are on the 6th floor so have a bit of view of mountains over the top of a building across the street. Windows have electrically controlled shutters outside (push button inside). You get a nice bar of chocolate and 5 euros for opting out housekeeping (although they said something about not continuing this practice). Floor uncarpeted. Aircon good. Wifi seems pretty fast. Nightlight under the bed is motion sensitive, so it comes on whenever you are moving around the room. Breakfast is good with scrambled and pre shaped fried eggs, sausage and bacon-like ham. Good selection of pastries and croissants and breads. Half dozen different kinds of tea all loose so need to scoop into a teabag in order to steep which is interesting and pretty fancy. Selection of cold meats as well and cheese. Tomato, cucumber and fruit. They don't check to see if you have breakfast included which is strange because it's extra charge for breakfast so not automatically included in all rooms. Overall a pretty good breakfast and food gets replenished pretty quickly. Seating tends to run out at peak time and people will ask to share your table if there is room.

The hotel location is little away but you can always walk down to the river in 15 min. i did not like the room decor. It was too dark. The hotel room was small. Bathroom had only one gel type. Hotel is good for single day stay.

I have nothing but accolades for this hotel. 1) location - walk from the hotel to most everything you want to go to (yes, it may be about a mile, but you’re on vacation, and you could do with a little exercise, couldn’t you). 2) Konstantina - at check in - welcomed us with humor, practical advice. and kindness 3) rooms were gigantic by European standards, and clean 4) the fitness center is fantastic

The bus to Salzburg is only 15 minutes away, but there are several buses going at the same time, and Hellbrunn or Cable Kata are both on the mountain, so if you have a timetable to go there, you can stay in the hotel, especially if you travel from Take the Flix or Leo bus in Prague or elsewhere. This is the direction from the station to the city, so you can find accommodation earlier because the accommodation is earlier than the city. The staff are friendly and it rains a lot in Salzgan, so I rented an umbrella from the hotel and used it well. The disadvantage is that it is air-conditioned, so I chose this type of accommodation, which is usually not what we think it is, but a fan-like device. Please note that air conditioning is installed. However, it rained on the day we went, so that air conditioning was not needed. Opening the window and blowing the wind is much cooler than opening the air conditioner. You can open the window, because there are no mosquitoes, it doesn't matter. In addition to the disappointment with the air conditioning, the price is cheaper than the accommodation in Salzburg, so you can take the bus.

The hotel is very conveniently located just by Salzburg station. Bus r 2 connects it to the airport. Good area with restaurants and shops very close. 15/20 minutes walk to all the main attractions. The hotel was nice and clean. The staff nice and helpful. The common areas of the hotel are modern and clean. There's a room for the luggage if you need to keep it before checking in or after checking out. The rooms were spacious and clean. So is the bathroom. The breakfast was very good, the breakfast room has a lovely view of the city. The only complain we have is that the room was very hot and the shower head bracket didn't work.

We stayed for 4 nights at beginning of February on a breakfast included deal which was excellent value. Hotel was quiet but only a five minute walk from the railway and bus stations. Very convenient as we had no car for this trip. Touristy part of Salzburg a 10/15 minute walk. All staff at hotel very friendly and helpful. Room had kitchenette (we had only booked a simple double) so that was quite a handy, unexpected feature. Modern bathroom, powerful hot shower, extremely comfy beds. Breakfast buffet was beautifully presented in a pleasant dining room, and with plenty of choice. Loved the contraption for boiling your own eggs!

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!