Rainerstraße 31, Salzburg, Salzburg State, 5020, AustriaView Hotel Details
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Austria Trend Hotel Europa Salzburg Guest Reviews
4.5/5
Great
59 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(59)
Positive reviews(58)
Reviews with photos/video(23)
Convenient location(38)
Easy to get around(33)
Close to train station(30)
Awesome rooms(17)
Great service(12)
Loved the view(10)
Awesome amenities(8)
Large rooms(5)
Negative reviews(1)
canbc
Classic Room
Stayed in Sep 2024
Couples
20 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The room is clean, bright, and spacious, and it's close to both the train and subway stations. We had a very pleasant stay here. I highly recommend it to everyone.
6/9
Response from Property: Dear canbc, Thank you for your positive feedback. We are delighted to hear that you enjoyed our clean, bright, and spacious room and the convenient location near the train and subway stations. We look forward to welcoming you back soon. Best regards,Jens HennemannGeneral Manager - on behalf of the team at Austria Trend Hotel Europa Salzburg
Guest User
Classic Room
Stayed in Jun 2024
Business travellers
2 review
4.7/5
Amazing
Posted on Jun 24, 2024
It’s quite near the train station.
The staff is rly nice.
Can ask for toothpaste and slippers in the counters
Response from Property: Dear guest, thank you for your positive feedback. We are delighted to hear that you appreciated the proximity to the train station, our friendly staff, and the availability of amenities like toothpaste and slippers. We hope to welcome you back soon. Best regardsJens HennemannGeneral Manager
Guest User
Superior Room
Stayed in Jun 2024
Couples
7 review
4.0/5
Very Good
Posted on Jun 13, 2024
The table in room is a bit oily. They also forgot to refill facial tissue after it is used up by the previous guest.
Response from Property: Dear guest, thank you for sharing your feedback. We apologize for the oversight with the table and the facial tissue. Your comments are valuable, and we will address these issues promptly. Best regardsJens HennemannGeneral Manager
Faye
Classic Room
Stayed in Oct 2024
Solo travellers
13 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Nice clean and modern hotel with excellent convenient location close to Salzburg main train station
Response from Property: Dear Faye,Thank you for your favorable review. We are pleased to hear that you appreciated our tidy and contemporary hotel with a superb location near Salzburg main train station. We anticipate your return soon.Best regards,Jens HennemannGeneral Manager - on behalf of the team atAustria Trend Hotel Europa Salzburg
Primrose Ooi
Stayed in Feb 2024
Couples
10 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel near to station, easy for people to travel using trains and buses. Views from hotel breakfast venue also very beautiful. The breakfast is in Western buffet style.
Response from Property: Dear Primrose Ooi, thank you for choosing Austria Trend Hotel Europa Salzburg for your recent stay and for taking the time to share your experience. We are glad to hear that you found our hotel's location convenient for transportation and enjoyed the beautiful views from our breakfast venue. We appreciate your positive feedback on our Western buffet-style breakfast. We hope to welcome you back soon. Best regards, Austria Trend Hotel Europa Salzburg.
Tsai
Classic Room
Stayed in Sep 2024
Business travellers
30 review
4.7/5
Amazing
Posted on Oct 11, 2024
Short walk from the train station. Easy access to public transportation.
Response from Property: Dear Tsai,We appreciate your recognition of our hotel's favorable proximity to the train station and public transportation. We are pleased to learn that you found the accessibility convenient. We anticipate your return with pleasure.Best regards,Jens HennemannGeneral Manager - on behalf of the team at Austria Trend Hotel Europa Salzburg
pui man tse
Superior Room
Stayed in Jun 2024
Solo travellers
3 review
3.7/5
Posted on Jun 29, 2024
The location was perfect and very close to the train station. Also, buses and taxis were available for travellers. The hotel staff were friendly and helpful. The room where I stayed was spacious and well maintained except the carpet which was quite dirty.
Response from Property: Dear pui man tse, thank you for your feedback. We are delighted you enjoyed the location, friendly staff, and spacious room. We have noted your carpet concern for immediate action. Best regardsJens HennemannGeneral Manager
YL333
Family Room
Stayed in Nov 2023
Family
7 review
4.5/5
Great
Posted on Nov 14, 2023
Location of hotel was excellent, train station was about 100 meters away. We book family room.It was spacious but a bit old fashion with basic amenities..You need to bring own toothbrush. A supermarket and many café inside the train station.
CHU
Premium Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Reasonably priced with a central location where you get to the old town center on foot. Next to the central train station allowing you to get to anywhere conveniently, particularly when you carry heavy luggage.
Response from Property: Dear CHU, thank you for sharing your positive experience. We are pleased to hear that you found our hotel reasonably priced and enjoyed our central location. Being close to the old town center and central train station is indeed convenient. We look forward to welcoming you back. Mit besten GrüßenJens HennemannGeneral Manager - für das Team vomAustria Trend Hotel Europa Salzburg
Guest User
Classic Room
Stayed in Mar 2024
Couples
21 review
4.0/5
Very Good
Posted on Mar 25, 2024
Cosy hotel, only thing is there are stairs if you want to take more direct path to hotel so might be tricky with luggages
Response from Property: Dear Guest, thank you for your positive review. We appreciate your feedback regarding the stairs. Please note that our staff is always available to assist with luggage. We hope to welcome you back soon. Warm regards, Austria Trend Hotel Europa Salzburg
Guest User
Superior Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 31, 2024
Comfortable stay and very close to the main station.
Response from Property: Dear guest, thank you for your positive feedback regarding your comfortable stay and our convenient location near the main station. We are delighted to hear that you enjoyed your time with us. Mit besten Grüßen, Jens Hennemann General Manager - für das Team vom Austria Trend Hotel Europa Salzburg
CHAICHANA POOLPIPAT
Classic Room
Stayed in Dec 2023
Couples
1 review
4.0/5
Very Good
Posted on Dec 29, 2023
Easy and fast check-in and out, but do not have glass and spoon for a cup of coffee. Just look too simply for a room not thing to facilitate just only for sleep.
Hirm
Family Room
Stayed in Aug 2023
Family
7 review
4.7/5
Amazing
Posted on Aug 4, 2023
Location of the hotel next to Salzburg main train station.
The room was big enough for two adults and a child and clean. Anyway, because of the proximity to the main train station in the evening many homeless and beggars in the main square in front of the hotel. But the hotel itself is nice.
C K LEE
Stayed in Nov 2022
Solo travellers
8 review
4.5/5
Great
Posted on Dec 30, 2022
Excellent location for anyone needing a train and/or a bus connection, as it is just a stone throw from both. Easily recognisable as it is like a giant slab in front of the main station. Staff are nice and friendly and check in and check out were efficient. Breakfast is quite good, and the view from the top-level restaurant is breathtaking!
Guest User
Stayed in Mar 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 6, 2023
The hotel is very conveniently located just by Salzburg station. Bus nr 2 connects it to the airport.
Good area with restaurants and shops very close.
15/20 minutes walk to all the main attractions.
The hotel was nice and clean. The staff nice and helpful. The common areas of the hotel are modern and clean. There’s a room for the luggage if you need to keep it before checking in or after checking out.
The rooms were spacious and clean. So is the bathroom.
The breakfast was very good, the breakfast room has a lovely view of the city.
The only complain we have is that the room was very hot and the shower head bracket didn’t work.