El Portal de Champey
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Agustin Lanquin
El Portal de Champey
Hostel
entarda a semuc champey, San Agustin Lanquin, Alta Verapaz 16011, Guatemala
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Private parkingFree
24-Hour Front Desk
Hiking
Bar
Nightclub
Restaurant
Café
KTV
All Amenities
Property Description
Set in Lanquín, less than 1 km from Semuc Champey, El Portal De Champey offers accommodation with a garden, free private parking, a shared lounge and a restaurant. Offering a bar, the property is located within less than 1 km of Blue Hole. The accommodation provides nightclub and a 24-hour front desk. At the hostel, all rooms are equipped with a wardrobe. La Aurora Airport is 236 km away.
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7.0/10
Cleanliness7.0
Amenities7.0
Location7.0
Service7.0
All 10 Reviews
Surroundings
Landmarks: Reserva Privada, Mirador La Viña
(4.9 km)
Landmarks: Lanquin Outdoors
(5.0 km)
Landmarks: Iglesia Catolica - Catedral De Lanquin
(5.1 km)
Landmarks: Cacao Tour
(5.1 km)
Landmarks: Centro De Salud Lanquin
(5.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Bed in 6-Bed Mixed Dormitory Room
1 single bed
Has window
River View
Mountain View
Coat Hanger
Private Entrance
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2
Double Room
1 double bed
Has window
River View
Coat Hanger
Private Entrance
Shampoo
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Deluxe Queen Room
1 double bed
Has window
Non-smoking
Mosquito Net
Shampoo
Wardrobe
Bottled Water
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2
Triple Room
1 single bed and 1 queen bed
Has window
River View
Mountain View
Coat Hanger
Private Entrance
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1
Double Room with Shared Bathroom
1 double bed
Has window
River View
Mountain View
Coat Hanger
Private Entrance
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1
Quadruple Room
2 single beds and 1 double bed
Has window
River View
Coat Hanger
Private Entrance
Shampoo
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Guest Reviews
7/10
10 reviews
Verified Reviews- Cleanliness7
- Amenities7
- Location7
- Service7
Average for similar properties in San Agustin Lanquin
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AI Summary
The property features a scenic pool, a variety of dining options, and organized tours. Its proximity to Semuc Champey provides convenient access to outdoor activities in a picturesque setting.
Guest User
March 11, 2024
Good location, howeever a few negative points. 1:Rooms are small and cleaning is not great. 2: The cabins are not private so we could hear our neighbors snoring. 3: It was raining through our roof, so the whole room was quite soggy. 4: No extra blankets so it was quite cold. 5: Food was overpriced and not great, fries were good though. 1 night was more than enough, I recommend finding somewhere else and just come for the park.
Guest User
February 7, 2023
Every tour or travel guide go mad about this place... But if you have seen waterfalls and pools in Turkey or Italy or have visited the Alps, it's not so exceptional... The point is: it's very difficult to access. From Lanquin you need a real 4x4 pick up truck to get you there. The path is very rough indeed, about 40 mn, muddy, slippery and very very steep. Do not attempt to drive it yourself. Once you get to the "hotel ", watch out for the price range... your booking may not always be found..we were given a top floor open space ( no mosquito net or windows ", single beds in a very poor state.. no towels and sharing loos and cold showers with another 12 people and yet we booked a standard room! We were then upgraded to a private tiny room, with loo and a trickle of cold water. Electricity is switched off at 9 pm The place is very damp and cold at night: there's no blankets! Pillows are disgusting. The views are nice to the flowing river and you can do a hard trek up 500 m to the Mirador. Food is basic but ok, very slow service, one and a half hour to wait for breakfast. This is more for young backpackers to chill out and for the locals to enjoy their lovely landscape free. Other pay an entrance fee of 50 quetzales a day. A friendly place but over hyped.
Guest User
August 4, 2023
The listing for the private room stated we could request a mosquito net, but the main guy in charge refused to provide it; no towels were provided at all; no hot water; no fan/ac; the water turned completely off around 5p and did not come back on until the next morning; the main person in charge seemed bothered with any questions; the room smelled like sewage all the time; the meat on the burger did not seem like real beef- I’m not sure what it was. I think it was some type of pork mixture. Also, some of my daughter’s things were stolen on the free ride, provided by the hotel, from lanquin to the hotel. It’s not the hotel’s fault as locals also board that ride, but I thought I should mention it. The only positives were that the rest of the staff was nice and helpful; the pineapple smoothies were good; and the hotel is a few minutes away from semuc.
Guest User
February 9, 2023
Great place to stay if you want to experience Semuc Champey - and you should definitely do just that. Rooms are rather small and since electricity is a scarce resource there is no AC so very humid in the room. Restaurant ok - except the coffee was horrible. Pool area is very good and location is what this place is all about.
Guest User
January 24, 2023
I personally think that there's nowhere else I would stay if I want to enjoy the magnificent natural pools of Semuc Champey and the Kamba caves at its fullest. El Portal is a couple of minutes walk of the entrance of both amazing attractions. If you stay in Lanquin, there might be more ammenities and connectivity, but you are still 45 minutes and a really rough drive away from the natural pools. And there's nothing like waking up early in the morning and walk along the river to the beautiful waterfalls. The hotel's location is simply idyllic. Lush vegetation, a beautiful river, and the hotel architecture itself is very harmonious with the surrounding nature. There is no hot water and no internet. And electricity is cut off at around 10:30 pm. So if you want to use your Semuc Champey as an opportunity to disconnect and enjoy nature at its fullest, you are in the right place. Rooms are basic, but clean. And so is the food at the restaurant (hearty, no frills but not terrible either). There are many options in the menu to choose for. My only big issue with the hotel (and its important for you to know) is that they play very loud music at the restaurant area until around 11 or 11:30 PM, and the noise can be felt in all the hotel rooms. It kinda kills the purpose of a nice and quiet natural experience, but again, I think the hotel's location trumps the loud music. I really wish there would be more consideration for those of us who would like to have a quieter experience. Overall, a fantastic experience, and in spite of the loud music, I would definitely stay there again.
Guest User
June 6, 2023
(English review below) Visitamos este hotel en abril del 2023 y realmente no fue una buena experiencia. Tiene electricidad solo dos horas cada día por lo que se entiende que no haya ni abanicos en las habitaciones pero que no tengan cedazo en las ventanas, es muy desconcertante. Tuvimos que mantener las ventanas cerradas durante toda la noche, a pesar del calor, porque al entrar a la habitación vimos tres cucarachas que tuvimos que eliminar y no queríamos más insectos o hasta una serpiente. El administrador, Carlos, tampoco ayudó a que nuestra estadía fuera buena, fue muy desconsiderado y no nos brindó el servicio de transporte que ya habíamos pagado para regresar. Después de dos horas de espera, nos engañó diciendo que el transporte ya estaba afuera y hasta ordenó que nos ayudaran con el equipaje y no era cierto!! Simplemente nos sacó del hotel y se libró de nosotros. Al final, tuvimos que parar un pick-up y casi suplicar que nos llevaran a Lanquin donde, por las condiciones del camino, habíamos dejado nuestro auto y, por supuesto, volver a pagar. Jamás volvería a este hotel. ¡Jamás! We visited this hotel in April 2023 and we didn't have a good experience. They only have electricity for 2 hours a day, which is why I understand they don't even have a fan in the rooms, but I really don't understand why they don't have window screens. We had to keep the windows closed during the night, despite the heat, because we found 3 cockroaches in the room when entering the first time, and we didn't want something worse entering the room, like a snake. The manager, Carlos, didn't help to make us have a good stay. He was inconsiderate and didn't provide the transfer that we had already paid to leave the hotel. After 2 hours waiting for it, he lied to us saying that the transfer was outside and even ordered for help with our luggage, and it wasn't true! He simply took us out of the hotel and got rid of us. We ended up stopping a pick-up truck and almost begging to be taken to Lanquin, where we left our car due to the conditions of the road; and, of course, we had to pay for it again. I would never go back to this hotel, EVER!
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Guest User
November 5, 2022
(+) Reasonable prices for food and accommodation Good tour offered by the same hostel: caves, swing, tubing, semuc, viewpoint, pools, all accompanied by the guide They allowed us to leave the car at their other headquarters Oasis in Lanquin at no additional cost (-) There is only electricity from 6 to 10 pm No wifi No hot water (It is understandable because it is quite far from the town, but it is still worth keeping in mind) They could improve the information they give at the beginning, it was not very clear what we had to bring on the tour Do not forget to bring repellent or vape for the room since they do not offer anything for mosquitoes
Original TextTranslation provided by Google
Guest User
April 23, 2025
Hôtel d'un abord agréable en harmonie avec la nature . La chambre est propre et grande avec une vue imprenable sur la nature Pression d'eau faible et surtout pas d'électricité la journée Très bonne restauration et un personnel aux petits soins
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Services & Amenities
Most popular business facilities
Private parking
Free
24-Hour Front Desk
Hiking
Bar
Nightclub
Restaurant
Café
KTV
Tour/Ticket Service
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle Bus Service
Additional charge
Front Desk Services
Tour/Ticket Service
24-Hour Front Desk
Languages Spoken
English
German
Hebrew
Spanish
Food & Drink
Café
Bar
Room Service
Snack Bar
Public Areas
Garden
Health & Wellness
Hiking
Water Sport Equipment
Public Bath
Activities
KTV
Nightclub
Game Room
Eco Tours
Facilities for Children
Children's Meals Available
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 13:00–24:00
Check-out: 11:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Number of Rooms: 24
Set in Lanquín, less than 1 km from Semuc Champey, El Portal De Champey offers accommodation with a garden, free private parking, a shared lounge and a restaurant. Offering a bar, the property is located within less than 1 km of Blue Hole. The accommodation provides nightclub and a 24-hour front desk. At the hostel, all rooms are equipped with a wardrobe. La Aurora Airport is 236 km away.