Hotel Plaza Bariloche

Dirt, bad service, cold in the rooms, the truth is that it made me want to be in Bariloche. A Hostel is cleaner and has better service than this place. They promised me one thing on the phone and the reality is that it is the Horror Hotel, with its scary characters

I came with my family to stay and it was a terrible experience. Every day at breakfast, the dining room is full of people and without enough tables for people to sit, the rooms with the breakfast option are clearly oversold, since people have to line up to have breakfast. Additionally, they hire common spaces to groups that do activities with loud music until late without even telling passengers that this is going to happen. A total lack of respect, I would never return to this hotel. Regrettable.

Unfortunately, my stay was not satisfactory. The bathroom was not clean when I arrived, there were hairs lying around, which gave an unhygienic feeling. In addition, the view from my room window was only of walls, which greatly detracted from the overall impression of the hotel. The night was extremely noisy due to construction work, which caused significant disruption and poor sleep quality. Furthermore, the handling of breakfast was disappointing. The requirement to set the breakfast time in advance was inconvenient and unnecessary. Room service entered my room without prior notice, which caused awkward moments, especially when I had just taken a shower. The internet connection was extremely unreliable, which made it difficult to work productively. Despite several requests, the situation remained unresolved and my concerns were not adequately addressed. Despite my request to find a quiet room to work, my concerns were not taken seriously and the noise pollution continued. The parking situation was also problematic. Finding a parking space was difficult and time-consuming. Although partner parking lots were available, they were often overcrowded and the fees for alternative parking were prohibitively high ($15). Overall, I felt stressed and uncomfortable during my stay. I would not recommend this experience to anyone.

I never give bad reviews to places, I always try to see the good side. But in this hotel it was too much. Very serious acoustic problems. We stayed in a room facing the street, on the 6th floor and we could even hear the wheeled suitcases on the sidewalk because the window didn't seal anything. There was a cold wind and it banged, making even more noise. I solved the problem with a napkin. Elevators are extremely noisy too and there are 3 for 45 rooms. They operate 24 hours a day. Horrible. Afterwards we went to a room on the ground floor where we heard maids talking and moving metal buckets and other utensils before 7am! As for the rooms, terrible. Terrible bed, flushing problems, shower where no one can enter (ground floor) or the shower is very low (6th floor). It also needs urgent reform. Anyway, we don't rest. Hotel staff not very helpful and very bureaucratic check-in procedures.