La Cascada Casa Patagónica by Don

Great hotel, close to the bus stop, which is very convenient if you want to go downtown or to Puerto Pañuelo. The hotel facilities are great, the restaurant is amazing, and the staff is incredibly kind.

Odd architecture, bedroom had big steps between bathroom and bed without proper space easy to fall down. The hotel overall has seen better times looks outdated from the late 70s early 80s

Staff never kept the room stocked with towels or paper. Always had to ask for them. But overall was a beautiful place

Staff was very nice and tried to be helpful. Breakfast was not good. No coffee makers in the rooms. No one to help with luggage. The hotel has magnificent views of the lake

Great. Only complaint is breakfast wasn’t ready at 7am on day of departure.

While the staff was nice, it felt understaffed to support individuals staying there. Restaurant / bar was not always open when they should and did not have all services I would expect from a four star. Location was great to get to ski and the lake is beautiful from property but missing amenities made it not worth the price we paid.

Excellent and unique stay Beautiful setting on the lake. It's all about that view. Room was spacious, clean and in great condition. So many good things to say. The only things that would make this a 10/10 is cushions for the chairs on our private terrace, cleaning the beach lounger cushions which were very stained and cleaning off the ash from the restaurant cushions. They were covered in ash from the fire. Also, people kept walking across the private terrace in front of our room! There needs to be better signage. Overall though I would definitely recommend this hotel. Probably our best in Patagonia.