Sheraton San Diego Resort

Stayed for four nights in July. I lost my credit cards and other cards during my stay. Half an hour later, another hotel guest found them and handed them to the hotel staff, who then returned them to me. Thumbs up!

The location is super convenient, really close to the airport. The facilities are great and everything is so clean. It's also close to many tourist attractions, so Uber rides weren't expensive at all. I'd definitely visit again!

I was prompted to leave a review after my stay, so here it is. I heard that Atour hotels in Sanya were over 3,000 RMB during Chinese New Year, and honestly, this so-called Sheraton felt like an Atour in the US on Valentine's Day – definitely not worth the price! The room they gave me was on the first floor, actually a level below the main lobby floor (L floor). It was down a long corridor with rooms on both sides, felt just like a quarantine facility during the pandemic. The room's amenities were old, very old, extremely old! There were no slippers or toothbrushes, and the soundproofing was terrible. In short, it bore absolutely no resemblance to a Sheraton! It was a last-minute decision to go to San Diego, and it happened to be Valentine's Day, so I had no choice but to book this hotel. I never expected it to be this bad. Avoid at all costs! 🔔

The hotel facilities are average, and the service was okay, but beware, there's a hidden charge! We tried to discuss it with the hotel afterward, but got nowhere. It was quite frustrating. The transportation here is inconvenient, and the shuttle bus is often late and infrequent.

It was just okay... a bit noisy around the pool. The room wasn't very clean; there were some unidentified pills next to the trash can.

This hotel is very close to the airport, with a shuttle bus every 30 minutes that takes guests directly there without needing a reservation – super convenient. The hotel's environment is lovely, and the rooms are comfortable and clean. If you're driving, though, be aware that parking costs $55 USD per day.

The hotel is a four-star (on a scale of five). The good points are a decent cafe and beautiful views.