Marriott Hotels in San Diego

A pretty large resort, but with personal attention by the staff. Ground were well appointed. The rooms were very well appointed, beds comfortable, people serving us were pleasant. Would never hesitate to recommend the place. Can't wait to go back. My only complaints as follows - the one bartender at the Tequila Bar definitely wasn't into serving people with a smile. I asked him what beer he had available and he said ”some domestics and some imports”, turned and walked away. That was a turnoff. The other people who served us over the 3 nights were all fine, but not him. Also, we were on the 15th floor, yet surprisingly we could hear conversations down in the pool area, and especially the music playing. I found that as being a little odd. That is the only reason for dropping it down from 5 stars.

The hotel and surroundings are nice. It’s located in a busy street with a modern decor. However the receptionist’s attitude is very questionable. I am a customer from China and a bonvoy member. Marriott has always been my go-to hotel of choice from China to Paris to Singapore. I booked the hotel thru Expedia . I wasn’t feeling so well physically and after a long journey I just want to have a good rest in my “known” hotel of choice. First I was waiting properly in the line and when it was my turn I gave my passport to the receptionist Ara.B. She rudely told me that there’s no reservation under your name, and while I was checking my confirmation email on the side panicking (not blocking the queue), she still asks me to move further away. from that moment I sensed a little bit of hostility towards me (I didn’t know if it was my race or my passport). I made the booking early today with my buddy’s computer so I thought I might book it under his name or had the wrong booking date. I called my buddy when it is already passed midnight and I approached the receptionist meanwhile Ara.B and asked her if the booking name was my buddy Edison or my booking can be some other day. She immediately condescendingly gazed upon me and rudely said said if you booked wrong day you can only contact Expedia (bear that in mind) they can not do anything for me and if it was under another person’s name they couldn’t release that information to a stranger and you won’t be able to check in. It turns out I found it on my phone that my booking was for another day.From the head start I sensed that this lady doesn’t really want me to stay there. She told me my only option is to book it at a walk-in rate which is almost twice as much the rate on Expedia. As I was on the side tried to look for my own hotel. She told me that no hotel takes later than midnight booking. That is so not true because there are many sites that allow you the option to book from now til the same day after midnight. She came around claiming she was helping and me told me that if you go to another hotel you probably just gonna get rejected like here. That she knows the hotels in San Diego well. I then started to question her I had my experience on booking at this hour and if I did have a booking for a different day while did she tell me you don’t have no booking and told me to step aside. Right after these two questions which I asked politely she said I am violating her and asked to leave the property otherwise she’s going to call the security on me 🤨 my defends to her I only expressed my prospective there was no other customers waiting in line no more and I am a incoming customer I shouldn’t be treated and throw out like that. Then she started prevaricating saying that my phone was too far away nobody can see your booking and your booking won’t come through because it’s two weeks away blah blah blah basically to get rid of me of the property . On the way of my kicking-out I told her I won’t cancel my b

🗺️Location: There is an office area around, but there is a small mall opposite, which is very convenient for shopping and eating. The only inconvenience is that the hotel door is on a one-way street, and it is a bit troublesome to go back to the hotel on the other side. 🌳Environment: The floor is very high, there is a large swimming pool on the garden floor, and there are sofas and bamboo chairs outside the lobby on the first floor, which looks very comfortable. 🏨Facilities: After all, American hotels are old, so the facilities are not very new, but passable. There is a bar in the lobby, a convenience store, and a business lounge for members. There is no alcohol, only drinks and fruits. 🏠 Room: spacious and bright, with good hygiene. The bedding is very comfortable, and the curtains have good shading effect to ensure the quality of sleep. The bathroom is very new, except that there are no disposable items, (you can ask the front desk for lotion, combs, etc.) everything else is very good. All in all, highly recommended! Very friendly hotel. Because I didn't get a free room upgrade, my parking fee was waived, thank you very much!

The hotel is a good place in the local area, breakfast is not a self-help point, English is not good, it is troublesome, I set the corner of the administrative bed room to give me a general twin room.