Terrible experience, the minute I got the room noticed a/c was very noisy, impossible to sleep. My trip was disconnect and relax, impossible there. Asked for a solution, rude receptionist said the guy who was supposed to fix it hasn’t gone in days, then asked for a room change, rude receptionist would not do anything, asked for a refund, had to wait 2 hours for a “angry” manager to arrive, as if I were staying there for free. Angry said I would get my money back in 15 days, 20+ days has passed, no money back neither and answer, nobody knows anything, even though I asked for a refund receipt, she said that was it, the only thing left for me was to trust they would refund my money. Don’t get fooled by the pictures, this hotel is located in a noisy low budget neighborhood, if you want to relax is not your place There are several cool hotels closer to the beach, friendlier and better rates!