To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.6
Amenities8.0
Service8.2
Cleanliness8.2
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All reviews(131)
Positive reviews(29)
Reviews with photos/video(11)
Clean and tidy(6)
Negative reviews(3)
BernardN.
Queen Room-Non-Smoking
Stayed in Apr 2025
Solo travellers
31 review
9.5/10
Amazing
Posted on May 13, 2025
I have an excellent experience with Epik Hotel. The staffs are very accomodating and understanding. The rooms are small but clean and is so comfortable.
Saraiya
Queen Room-Non-Smoking
Stayed in Apr 2025
Solo travellers
7 review
8.0/10
Very Good
Posted on May 28, 2025
Location was good, starrs are also very helpful and available to help 24x7
Yiu Chung
Queen Room-Non-Smoking
Stayed in Feb 2025
Solo travellers
18 review
8.0/10
Very Good
Posted on Mar 13, 2025
Better than expected
Clean and neat
Hardly find such a reasonable price in San Francisco that is convenient
Located in a notorious region but actually acceptable, just come back earlier
Dont need to purchase the breakfast as the food is so limited
比想像中好
位處市中心但確實有很多流浪汗,但只要不夜歸也是沒問題
Cp值不錯因為在三藩市很難找差不多價錢的酒店了
乾淨整潔
不用買早餐因為也沒有甚麼可以吃
BEISI
Queen Room-Non-Smoking
Stayed in Apr 2025
Business travellers
2 review
6.5/10
Posted on May 28, 2025
I hope the room can be cleaned everyday!
Guest User
Standard Queen Room-Accessible
Stayed in May 2025
Solo travellers
1 review
6.0/10
Posted on Jun 7, 2025
Zero sound insulation - incredibly loud music on the street right outside my window - impossible to sleep hahaha. I also had random homeless people trying to break into my room, and had constant knocking on my door the whole night - got it on video.
Soojeong
Queen Room-Non-Smoking
Stayed in Sep 2024
Business travellers
2 review
2.0/10
Posted on Oct 18, 2024
I stayed 5nights, but i really had uncomfortable time during my staying. First, the housekeeping never cleaned up my room during 5nights, even if i already asked reception many times. Second, the room had serious toilet flush problem, and i already asked this issue, but the hotel reception didn't really care this. Also, The bedsheets and bath towels were not cleaned at all and smells very bad. During this staying , i even needed to skin trouble due to the sanitary problem. What's more, The location was not very safe, and there were homeless people near the hotel. I would never recommend this hotel.
Guest User
Queen Room-Non-Smoking
Stayed in Feb 2025
Solo travellers
1 review
8.0/10
Very Good
Posted on Mar 30, 2025
The room is small but clean and comfortable. However there is not soundproof between rooms, you can hear from other room and the night is not calm with noises from street till 3-4 am.
QUINTANA RUDE
Queen Room-Non-Smoking
Stayed in Mar 2025
Business travellers
50 review
9.0/10
Great
Posted on May 12, 2025
COLLEGE DORM STYLE ROOMS, COMFY AND WARM DURING THE STORMS. KFC IS DOWN THE STREET
Guest User
Queen Room-Non-Smoking
Stayed in Mar 2025
Couples
7 review
7.5/10
Posted on Apr 15, 2025
It is alright for the price. And it provides free basic breakfast every morning.
Explorerrrr
Queen Room-Non-Smoking
Stayed in Feb 2025
Solo travellers
62 review
7.0/10
Posted on Apr 1, 2025
The hotel is located near Union square. Many Asian restaurants nearby.
Guest User
Deluxe Queen Suite
Stayed in Nov 2024
Couples
1 review
3.5/10
Posted on Dec 15, 2024
They changed the room I booked last minute for a very tiny one, when we got there after a very long and extenuating day the room smelled a lot like cigar with a bunch of air freshener.
The walls are so thin we could hear all night the people next room and their tv, so annoying.
WOULD NEVER RECOMMEND THIS PLACE!
Guest User
Queen Room-Non-Smoking
Stayed in Apr 2025
Travel with friends
1 review
7.0/10
Posted on May 19, 2025
The location is dangerous, but the hotel itself is safe.
Guest User
Queen Room-Non-Smoking
Stayed in Nov 2024
Couples
5 review
8.0/10
Very Good
Posted on Dec 13, 2024
The first room was smelling weird, and then the reception helped us to switch the room . And it’s so much better , but the tv is not working , but I don’t mind it . It was a nice stay , and I love they provide coffee downstairs. Hotel is really cheap and it’s totally worth it .
Also if you don’t mind a lot of homeless people around . Definitely book here . Front people are really nice . I appreciate their help .