Fairmont San Francisco Reviews

Beautiful hotel with lovely views of the city. Reception staff could have been a bit friendlier. The sky garden is a great place to relax as well.

We enjoyed our stay at the Fairmont hotel, it was beautifully decorated and festive for the holidays.

Super dissappointing stay! Firstly parking cost $88 plus tax (literally $100) a night !! No other hotel I've stayed at charge this much for parking! Secondly location is very uphill - it's too difficult to walk anywhere! And then the room is big but 1/3 of the room consists of the closet and there weren't enough seats to sit all four of us. The hotel is also very old- the charging sockets don't work, the sheets are smelly, the toilet won't flush properly. You literally have to pay for everything including wifi and the gym. The carpet was so dirty: we asked for slippers but they were of such low quality compared to like 3 star hotels. Hotel charges so much for such a dissappointing stay-$500 a night.

Really a great and nice place to be. It's central location makes it easier to get around and about town

The front desk agent, Cameron was phenomenal. Housekeeping staff was hospitable and considerate. Very happy!

Slightly dated interior but good service level.

The hotel where the conference was held, but there was a bug between the agent and the hotel. One room could not be checked in. After a long communication, the front desk service attitude was not very good, and the back-end phone could not be reached. Fortunately, it was well negotiated with Ctrip. The room is relatively small and the settings are relatively old. After all, it is a century-old hotel. The laundry is all from Le Labo, but it is not bad. The breakfast restaurant is not a buffet, and the introduction is incorrect. The ordering and serving are very slow, maybe it is a sense of relaxation. The location of the hotel is good, but it is very close to the tram route, and the Inception camera is one or two blocks away.

The location is really excellent You can see the Golden Gate Bridge from the hotel type The room is clean and the lobby smells good The service staff are friendly and polite😊😊

Domestic express hotels are better than this one... a fighter among the crappy ones

I can just bypass it, but I still feel scared now.

From Roosevelt to Biden now, they all stayed at this hotel when they came to San Francisco. The hotel is very old and very large. The Christmas decorations on the first floor attract visitors. The service in the hotel is very good and professional, and sometimes the Chinese language is also spoken. It is worthy of having served the president. However, the hotel facilities are average. Even a suite with an area of ​​over 100 square meters cannot escape the small bathroom of a few square meters. You need to stand in the bathtub to take a shower. The sink is very small. If you are not careful, your toothbrush and toothpaste will fall into the toilet. The network is very good, that's okay. Located at the highest point in San Francisco, the view is great, and the room looks directly at ** Island. Walking down the hillside, you will find Chinatown and Union Square 2 blocks away. You need to climb back up, which is a bit hard.

Guests who like hotels with a sense of history will like this hotel very much: it is very story-telling, well-maintained, and the magnificence of a hundred years ago is still felt. It's a pity that the level of staff is low. When there is a problem with the room, they never want to solve it. They just call and say coldly: "Just to let you know that you cannot get the refund anyway".

Facilities: Good Sanitation: 👌

The service is good, the room is clean, it's just a big slope to walk on the top of the mountain and come back