Hotels Near Nordstrom Rack in San Jose

This property has so much potential; the ”bones” are exceptional. When walking into the lobby, it felt like walking into one of the Ritz Carlton properties from the 1990s: beautiful chandeliers, classic wallpaper, crystal sconces, thick carpets, the works. The daily breakfast was also quite good (scrambled eggs along with the typical continental components). I echo what an earlier reviewer said about the in-room coffee pods: clearly the best I have ever had in a hotel room. The room was also elegantly furnished with the same marble/crystal chandeliers/classic wallpaper. I think the same designer from Ritz Carlton also designed the bathrooms with a separate W/C, double sink marble vanity and more marble on the floors. Lots of easy parking also made the stay easy. That said, I noticed a few flaws and am hoping that this isn't a trend. First, the pillows/sheets had an ”old” odor to them. It's hard to describe, but those who are picky about beds will get what I mean. The bedding needs to be upgraded; pillows, sheets & mattress pads would do the trick. Also, we did not receive daily maid service. I would have liked for those awesome coffee pods to be replenished and the garbage cans emptied. For the rate, I would have assumed these things would have been attended to. If they upgrade their pillows/linens, I'll definitely return. If not, I likely won't since I can't get past the odor in the beds.

A new and nice hotel you will love it! we are very happy to meet the staff Leanne , she is so professional , friendly and helpful and make us feel like home! Highly recommended!

Everything was good but check out was a disaster. They charge me incidentals we didn’t consume and took 20 full minutes to clarify on our favor.

After a very, very long travel day, we discovered our reservation at another hotel had been “lost”. Luckily, the Westin more than made up for it. Vera and Abigail at the front desk went above and beyond to make our stay a great one. They offered to check us in right away or wait a bit for a more spacious room. We elected to wait. They efficiently stored our luggage while we took a quick walk before returning to our fabulous room. Birthday saved! Ill Fornaio’s breakfast was another home run. It was so good that we returned a week later to enjoy the excellent food and service once more before heading home to Nashville. The valets were equally helpful. Thank you, Vera and Abigail! We will be back. ⭐️⭐️⭐️⭐️⭐️

This reservation is actually connected to the previous one, and I am very satisfied with it in every aspect.

I came up for a high school reunion and since I stayed here before, I wanted to stay here again. The woman at the front desk was friendly and inviting, and since I'm a Marriott member, per my request, I was given a great room on a high floor, and away from the elevator. Spacious room, great AC/heater unit, and the kitchen was helpful since I was there for four days. The breakfast buffet was great! Something different each day. Didn't care much for the pastry selection, but it worked. Really good coffee!!! Every staff worker I encountered was friendly and a couple asked if I had everything I needed. I really like staying here when I'm up in San Jose. It is so close to the airport, yet you can't hear the planes! I took two early morning walks along the river trail, and there you could hear the planes! Definitely worth staying at!

Location is great near main roads/highways in/out of the area. Staff was super helpful in answering any questions, following through on requests, etc. (especially Linda, she is awesome). Has food locations on site (including Starbucks) and a small gift/supplies shop. Plenty of room, it's a good size venue. If anything, the decor and ambiance is a bit dated and needs updating. But the room was big, the mattress was comfy, and the view from upper floor was good. Good experience overall and would recommend for sure as an affordable option in the area. Note that it is a long way from Levi's Stadium, and you need to take either a car (don't recommend that because the parking/driving situation at the stadium is insane), Uber/Lyft (very expensive but it gets you semi-close, with some blocks to walk remaining), or light rail (very close by, super cheap, but very crowded).

After a miserable day of travel and the last leg of our flight being canceled, Renee, at Four Points, sent a shuttle to pick us up at the airport and went far above and beyond to accommodate us, help extend our checkout time, and offer a very reasonable rate; the room was comfortable, clean, and the staff friendly and helpful. Our airport return was well beyond checkout time; they tagged and held our luggage so we could go have dinner, then retuned us to the airport in the evening so we didn’t have to spend hours in the terminal, exemplary service by kind and caring people.

The hotel is45-50 minutes away from San Francisco Airport, and the whole high-speed is very convenient. There is a shopping mall restaurant within10-20 minutes near the hotel. After arriving at night, the clerk was also very friendly and hospitable; the hotel is a bungalow-style, the decoration of the department is not new, but it is still very clean, and the lighting is not enough.

Call front desk via phone to arrange a housecleaning service since I forget to remove the “do not clean” sign from my door knob. But no showed. Next day I pretty sure I remove the sign but the housecleaning still no showed. Finally I got the housecleaning service but they even don’t willing to put 2 more water bottles in the room and refill the napkins, so I have to get the bottles of water from front desk by myself. I’m not sure if this is normal, but I really believe I can for sure getting better service if I stayed in a shorten period, for example 2-3 days. Good parts for the hotel. There provided good breakfast which I don’t have any complaints about that. The service in front desk also great to help me with good and positive responses. I will consider to stay next time, only because of the breakfast. I hope they can take seriously on the issues I mentioned. I did complain to the front fest and hope they will improve. Not yet receive the email or contact for the follow up as well. Overall, good hotel with great breakfast.