Hilton Garden Inn Oakland/San Leandro Reviews

Hotel Rooms Very Old

clean!

Fairly clean, but the facilities are old and the cleaning is not done very often

Even though I stayed for 3 nights, the room was not cleaned even for one day. Even when I requested cleaning, they said it was not possible because the housekeeper had already left. Then, even if I asked for towels, they were provided a few hours later. It seems that the rule is that cleaning is done once every two days unless requested, but there was no explanation of this at the time of check-in, and even with that rule, it is strange that no cleaning was done even for one day for a 3 night stay.