The Westin Cozumel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Miguel de Cozumel

The Westin Cozumel

No. 2 of Top 4-star Select Hotels in San Miguel de Cozumel
Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo 77622, Mexico
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Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 10-minute drive of Benito Juarez Park and Punta Langosta Pier. This luxury resort is 3.5 mi (5.6 km) from San Miguel Church and 3.8 mi (6.1 km) from Isla de Pasion.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 101 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeBar
All Amenities
Surroundings
Landmarks: Cozumel Musem
(4.4km)
Landmarks: Coral Reefs Monument
(4.5km)
Landmarks: Benito Juarez Park
(4.7km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe 2 Queen Beds, Junior Suite, 2 Queen (s) , Ocean View, Low Floor, Whirlpool
5

Deluxe 2 Queen Beds, Junior Suite, 2 Queen (s) , Ocean View, Low Floor, Whirlpool

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
Room Details
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Cabana 2, 1 Bedroom Studio Suite, 1 King, Oceanfront
6

Cabana 2, 1 Bedroom Studio Suite, 1 King, Oceanfront

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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Cabana 1, 1 Bedroom Studio Suite, 1 King, Oceanfront
3

Cabana 1, 1 Bedroom Studio Suite, 1 King, Oceanfront

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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1 Bedroom Junior Suite 1 King Ocean view
6

1 Bedroom Junior Suite 1 King Ocean view

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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Suite 1 Bedroom Larger 1 King Ocean view, Top floor
8

Suite 1 Bedroom Larger 1 King Ocean view, Top floor

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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Master Suite, 1 Bedroom Presidential Suite, 1 King
6

Master Suite, 1 Bedroom Presidential Suite, 1 King

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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Classic King Room with Ocean View
7

Classic King Room with Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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Classic Balcony 2 Queen, Larger Guest room
3

Classic Balcony 2 Queen, Larger Guest room

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
Room Details
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Classic Balcony 1 King, Larger Guest room
5

Classic Balcony 1 King, Larger Guest room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
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Deluxe 1 King, Junior Suite, 1 King, Ocean view, Low floor

Deluxe 1 King, Junior Suite, 1 King, Ocean view, Low floor

1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Room Details
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Guest Reviews(101)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Guest User
February 6, 2022
The rooms have a fabulous sea view. They are new and fairly well maintained but some have a damp smell. Overall it is a good hotel with friendly and efficient staff. A downside for the reception with unfriendly and inefficient staff which means that we have not returned to this hotel this year. Pity.
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Aikaterini
December 9, 2023
It’s hard to review this stay because we really did enjoy it. The employees were great. Very friendly and nice. However, the rooftop pool was closed which we were not aware when booking. But that was also ok as the little cove in front of the hotel is quite nice. My biggest complain is the noise! At around 6:30am every morning there was dragging of furniture (presumably for cleaning) on the tile that sounded like it was happening right above us or next to us. We slept half the time we would have normally on a vacation. I wish there is something they could out under the furniture so we can’t hear the sound when it’s being dragged across the room.
Jennifer
December 8, 2023
We enjoyed our 3 day stay! We stayed here to celebrate my birthday . The inside is beautiful and clean! The staff is AMAZING! I would definitely recommend & come back to stay here.
Gisela
December 7, 2023
The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.
Doris Ijeoma
November 30, 2023
List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin
Victor
October 19, 2023
Staff not too friendly or helpful...not all, but most. We've been going to Cozumel forever and this was the least favorite. Everything is so outrageously overpriced you feel like you HAVE to get the all-inclusive and dining options are very limited. All-inclusive is worth it if you plan on staying at the hotel and drinking all day.
Renato Alfredo Sanchez
October 17, 2023
Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.
Denise
September 16, 2023
Paid for all inclusive through *******, only to find out it was breakfast only. Had to pay again when i arrived for a new plan through hotel,basicaly double! Not cool with me..
Julie
September 13, 2023
We did an overnight here from Playa del Carmen and had the most amazing experience here! The beach access was fantastic and the staff all of them were so kind and helpful! The food was Fantastic too!! I will definitely be back!! Incredible experience!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 16 years old and under
Mex$359.13 (approx. £17.18) per person per night
Children 17 years old
Contact hotel

Breakfast
StyleBuffet
AgeFee
Adult
Mex$335.8 (approx. £16.07) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2016
  • Renovated: 2017
  • Number of Rooms: 567
Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 10-minute drive of Benito Juarez Park and Punta Langosta Pier. This luxury resort is 3.5 mi (5.6 km) from San Miguel Church and 3.8 mi (6.1 km) from Isla de Pasion.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Cuzamil, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 152 guestrooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Westin Cozumel?

Prices at The Westin Cozumel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at The Westin Cozumel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Westin Cozumel provide airport transfer services?

No, the The Westin Cozumel doesn't provide airport transfer services.

What amenities and services does The Westin Cozumel have?

The Westin Cozumel has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Exclusive Beach Area.

Does The Westin Cozumel have a swimming pool?

Yes, The Westin Cozumel has a pool. Pool type: Outdoor Swimming Pool.

Does The Westin Cozumel have fitness amenities?

Yes, The Westin Cozumel has fitness amenities.

Does The Westin Cozumel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Westin Cozumel have non-smoking rooms?

Yes, The Westin Cozumel has non-smoking rooms. Please view the hotel listing for details.

Does The Westin Cozumel provide breakfast?

Yes, The Westin Cozumel provides breakfast.

Does The Westin Cozumel have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromGBP335
Hotel Star Rating4