Hotel Desertica

Beautiful rooms, incredible service, twice daily housekeeping. Nice amenities. Wonderful food and staff in the restaurant. Hotel is located right at the drop off point for tours. The tour companies will pick you up from your hotel or hostel but they return you to one location after the tour which is right in front of Hotel Désertica. Very convenient. So glad we stayed here. Very nice place.

The hotel is clean, breakfast is hygienic but I found this place not a good value for money and low on utility. The price we paid for the room and the value we received, surely don’t make sense. It was nice that they gave a small Chilean lady (a souvenir) and sippers to carry waters in room and by principle, they want to keep the customers happy. However, there was lack in brain & heart and behaviour of most of the staffs were too cold. Few clear elements of discomfort which I would like to highlight : 1) WIFI almost doesn’t work or even it works sometimes, it’s too slow and nothing can be done. You cannot even stream a video in that speed. 2) The rooms look good but there is no proper wardrobe or table. Even if you order 2 dishes from room service, there is no space to keep those. Nice look but functionally ineffective.. No refrigerator or minibar. No tea coffee kettle. 3) The people in reception(I interacted with two gentlemen) are positive, but the restaurant waiters are too cold. They never smile. Exception was Francisca, who was there only for one evening during my 4 days stay. Other waitresses are too cold and always give you a not-so-welcome feeling. I was too uncomfortable with their gesture 3) I ordered food at room many times and most dishes are around 19-20 USD per portion and I wanted some chopped onions & chillis on the side, and was surprised (while check out) to see for a salsa on side they charged 5 USD for each request. 4) I think it’s better to send the bill along with the room service and get it signed by the guest rather than giving a surprise on check out 5) water flow in basin and bathing space are slow and it clogs and take time to pass out 6) After staying 4 days, I requested for just one hour late check out and they didn’t accommodate that. I have never seen such non-supportive behaviour in any hotel of this standard. Specially when checkout is at 12 noon ans check in at 2 PM, one hour grace can always be adjusted by any house keeping standards

We stayed at The Hotel Desertica in March 2025 and had a wonderfully relaxing time. The rooms were really comfortable, the staff were so friendly and helpful and the location is brilliant. It is an oasis of calm and peace after a full day’ trip out into the desert. Highly recommended!!!

From the moment you walk in the front gate, you sense the beauty and sophistication of the place: Under a canopy of trees, a raised footpath winds through the private cabanas, with gorgeous hollyhocks and greenery lining the path. Inside the cabana/Yurt is luxury, authentic decor, exquisite taste all around, and comfort, Wifi but no TV to distract us from this paradise in the desert. The service is very helpful and attentive, the pool was cool under the sun and appealing at night with its live fires all around. The restaurant offered indoor and outdoor dining, with surprisingly innovative gastronomic and local cuisine. The location was great, just around the corner from the shopping main drag but secluded away in peace and luxury... We loved every minute of this oasis in the desert!

Hotel Desertica was a perfect choice in San Pedro. It is centrally located yet tranquil, and offers solid dining and well-designed rooms. After LatAm rescheduled our flight and Avis gave away our rental car, we had to quickly change our plans. The staff at Desertica were incredibly helpful in arranging last-minute transportation, having a very late dinner waiting in our room, and recommending excellent guided tours.