Colectia Hotel Urumea

The hotel was very clean and fairly new and reception was helpful and in fact changed our room when we asked, it is a 15 minute walk to the bus station

My original concern in booking this hotel is the location as it is not too close to Old Town. Yet I finally found it is so convenient to take a bus near the hotel to old town. Besides, I had day trips to Hondarribia and Getaria respectively that the bus station was just minutes away. The hotel is also close to the Bus Terminal (13mins walk) which is good for me to come from Bilbao and also go to Bilbao Airport directly over there by bus.

Great breakfast and good location. Car park easy to find and staff friendly.

Really enjoyed out stay a 20 minute walk along the river to the beaches and attractions, room had everything you needed and the staff were friendly and accomodating.

“We had a great stay at the hotel. The staff was very good, especially Sara, who was friendly, helpful, and professional throughout our stay. The location was also perfect, close to everything and very convenient. We would definitely recommend this hotel!”

The location worked well for me — close to public transportation and still walkable to the beach. Staff was great, and the room itself was clean and comfortable. The way to the room was a bit confusing at first, but the staff explained it clearly. Unfortunately, the room was very warm due to the lack of air conditioning, and I ended up sweating through the night and sleeping poorly. Breakfast had a nice selection, but everything was cold; a microwave would make a big difference. Overall, the stay had potential but fell short in comfort.