Hotels in San Sebastian Old Town, San Sebastian

**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**

I had a small room, but it was perfect for one person. The apartment is very comfortable, with plenty of toiletries and kitchen supplies available for guests to use. The host also recommended places to visit in the city. She prepared breakfast in the morning, and it was incredibly delicious. The hostess is very hospitable and kind; this really made the whole trip special, for which I’d like to thank her especially.

Excellent location, great service, boutique hotel, with very good views of the bay of the cancha, located in the old area where most attractions and bars and restaurants are.

The toilet and bath were shared. I didn't write that.

母親との旅行で利用させてもらいました。 部屋の窓を開けると目の前に教会がドーンと現れて最高！！ バル巡りをするのにとても良い立地で、海外で困るお手洗い問題も、すぐにホテルに戻れる距離感ですごく安心感がありました笑 スタッフの方も皆さんとても感じが良く親しみのある接客で気持ちよく滞在できました。 また他の方のの口コミにもあるとおり朝食が最高！ 母は旅行中一番美味しかったのはホテルアタリさんの朝食だと言ってました。 気になったのは、お手洗いが下水臭かった点。 後暖房の効きが悪かった点（こちらの設定方法が間違ってたかもしれませんが）。 バル街のど真ん中に位置しているので夜は外がうるさいです（私はうるさくても寝れるのでこの点は気になりませんでしたが無理な人は無理かと）。 でもマイナスの点を加味してもすごく良い滞在でした。 次回もサンセバスチャンに行く機会があればこのホテルに泊まると思います。

Great location and friendly staff. Very easy to get in and get out. We had a triple bedroom and therefore didn’t have a lot of space but it was comfortable and very workable. No frills but it has everything you need. Would recommend this hotel.

It is the best location in the old town. I checked in online in advance, but I received a signature and payment link by email, and I had already paid via Triip.com, so I had to check by phone to prevent double payment. . I was told in advance how to get to the room, password, and how to get the key, but I felt like solving the mystery because there was a lack of explanation. The key to the pension room is to open the first door, go up the stairs, and then open the second door. (I thought there was a locker with a key next to the first door, and I opened the breaker.) I was confused at first because the toilet was not locked and I was able to fully enjoy the city of San Sebastian thanks to the location.

The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean. The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season. The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages. Local food is excellent. I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.