Guest User
August 12, 2023
We stayed in August 2023 for a week. It’s important to know that most people drive and when you arrive they ask you to empty your car by reception, the staff label it, and then golf carts come to collect everything with your name and bring to your room. We had many small bags, and loose toys, but better would be fewer big bags. The rooms are very clean, comfortable, and functional. The air conditioning works well and we had a lot of space in our room and balcony to relax. The room service every day is excellent, very fast and they do a good job. If you are not ground floor, the only way up is steps. The hotel is spread across many buildings, but nothing is too far to walk, it is a very nice design like a small village. Everyday the children’s entertainment is excellent. Andreo, Matteo and the entire animation team are so fantastic with the kids. Our 2 boys (4, 8) don’t speak Italian, but they ran everyday to mini club so full of excitement, and there was such a good program of events everyday. They swam in the sea, rode a pony, baked biscotti, did Luna park, and most importantly they made new friends. All over the hotel, day or night, a member of animation team would wave hello to our boys and greet them by name. The restaurant serves really good Italian food. There is a lot of healthy food choices as well as mountains of pasta, pizza, cakes, and other delicious treats. Many nights have a theme, like seafood night, and the choices leave nothing to be desired. All the hotel staff greet you very friendly and serve the food however you like, without any question. In the morning fresh made espresso is always good. After dinner the white bar team are excellent making cocktails, and the prices are very good. The mini disco, theatre show, and live music are all very good. Special mention though to the performance of Peter Pan the hotel team did, especially the actors in the leading roles of Peter and Wendy. The sport facilities are also excellent. When the kids were in mini club we enjoyed everyday the group cycling with Christina and Massimo. Tennis with Sara is a special highlight as I have never improved so much before as on this holiday, and she also coached my son and wife, who all improved a lot. The sports team with Roberto and Vlad make all the arrangements easy and simple, and everything is quick and easy to organise. Renting a bicycle from Thomas is also easy and fun to do, although plan for more than 1 hour cycling by the coast because the first Kilometers are all along the road next to the nature park and beach. We enjoyed the beautiful warm waters of the sea everyday, on the pristine clean beachc with small waves, and shallow water. Both of my boys got much more confident in water while here, thanks also to the mini club for that. The hotel has a very good shop, if you forget anything for holiday they will certainly have it. Also essential beach toys, and cosmetics. Overall we felt relaxed from the first friendly smiles when w