Fucheng International Hotel

Fucheng International Hotel Reviews

Fucheng International Hotel

No.102 National Highway, Sanhe, Hebei, 065201, ChinaView Hotel Details
Fucheng International Hotel
Fucheng International HotelFucheng International HotelFucheng International Hotel
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Fucheng International Hotel Guest Reviews

4.7/5
Outstanding
686 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(686)
Positive reviews(670)
Reviews with photos/video(96)
Delicious breakfast(38)
Large rooms(35)
Convenient parking(29)
Friendly front desk staff(27)
Well decorated(12)
Luxurious(9)
Tasty restaurant(7)
Delicious buffet(5)
Negative reviews(16)
Anonymous User
Elegant Queen Room
Stayed in Oct 2023
Couples
9 review
3.5/5
Posted on Oct 2, 2023
Everything was fine on check in . Then came breakfast- absolutely not worth the price to be honest. And the room is not not super clean, upon checkout they hotel tried to claim we stained the bathroom mat , maybe because we are foreigners they want to extort us by keeping our deposit? But my husband spoke sternly to them , they gave us the deposit immediately. Ruined the whole experience but otherwise nice hotel.
Response from Property: We're sorry to hear that your experience was not up to your expectations. We value our guests' feedback and will definitely address the issues you mentioned.Regarding the breakfast, we understand that it may not have met your expectations. We are constantly looking for ways to improve our offerings and will make sure to pass on your feedback to our kitchen staff.As for the cleanliness of your room, we apologize if it did not meet your standards. We take pride in ensuring that all our rooms are kept clean and tidy. We will investigate this further and take necessary measures to prevent such incidents in the future.We understand your concerns about the deposit and assure you that we do not extort guests. We strive to maintain a fair and transparent policy and will address any discrepancies with our guests in a professional manner.Once again, we apologize for any inconvenience caused and hope that you will give us another chance to provide you with an improved experience in the fu
Lazarus Samuel
Elegant 2-bed Room
Stayed in Apr 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel is good,clean .. the food variety is excellent
Dave Chia
Elegant Queen Room
Stayed in Jan 2024
Business travellers
2 review
4.2/5
Very Good
Posted on Jan 15, 2024
Stayed few times. Big and clean room. One of the best hotel in this area.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Sanhe Fucheng International Hotel and sharing your stay experience! We are very happy to see your positive feedback and love for the restaurant. Living comfortably outside is the expectation of every traveler and the ultimate goal of our service. We will continue to work hard to make the journey perfect. Looking forward to your next stay!
Niepanyongsheng
Warm Parent-child Suite
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
It fully meets the rating of a five-star hotel. Hygiene: clean and tidy Facilities: complete, parent-child room with slides and toys for children Service: enthusiastic, quick response to needs, and breakfast for children.
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Guest User
Elegant 2-bed Room
Stayed in Oct 2024
Family
2 review
4.2/5
Very Good
Posted on Oct 4, 2024
The price is OK, and there is no price increase during the National Day holiday. The soundproofing of the room is too poor, and you can hear the noise from the corridor and the neighbors clearly. As a five-star hotel, there is no gym or swimming pool.
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Yiranshuishui
Elegant 2-bed Room
Stayed in Sep 2024
Family
3 review
3.0/5
Posted on Sep 19, 2024
Let's talk about the disadvantages first, Sanitation: The cleaning is not thorough, there are cigarette boxes and lighters thrown by the previous guest on the floor, and there is a toothpaste cap in the bathroom sink. The cleaning staff was very impatient and had a bad attitude when they came to clean it up Environment: The room was full of mosquitoes, and I got 7 or 8 bites in one night. I asked the front desk to send two mosquito coils, but they were all broken Let's talk about the advantages, Service: The overall attitude of the staff is very good, warm and thoughtful, especially the hot spring staff, who are considerate and careful. The overall evaluation is 4 points, and one point is deducted for the cleaning staff who is too bad The buffet is worth praising. The dishes are rich in variety, fresh and clean. Most of them are semi-finished products made by Fucheng. The price of 75 yuan is great value for money. I don't understand why there are so many bad reviews. Do you want to eat dragon meat at this price?
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6/8
Guest User
Continental-style Twin Room
Stayed in Sep 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 9, 2024
A five-star hotel with a high cost-effectiveness ratio, spacious rooms, comfortable and clean bedding, and a bathtub in the bathroom. I don't know if the bathing water is hot spring water! Next to the hotel is a large hot spring bathing center under the same group as the hotel. The parking lot is also large, and the business reception is very impressive. I didn't eat breakfast, but I heard that the lunch and dinner buffets are very average!
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Guest User
Elegant 2-bed Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The room is nice. The service is very good. The lobby manager provides good service. I will choose this hotel again next time I travel. I am very satisfied. I hope to stay here again next time. Drinks and fruits were given. I am very very satisfied.
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Response from Property: Dear customers, your satisfaction is our greatest happiness. Thank you for your support and trust. We will always work hard to meet your needs and provide you with the most comfortable, safe and high-quality travel experience. We hope that we can serve you again in the near future.
Guest User
Continental-style Double Room
Stayed in Jun 2024
Family
34 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Talk about the feeling of staying in this hotel. The lobby of this hotel is decorated very grandly. It is really worth praising the lobby manager Yan Yuanyuan at the front desk. She is really enthusiastic and responsible. I am a family of three staying here with a child. I was wondering if I could upgrade the room type. The lobby manager helped me communicate and finally upgraded me to a suite. He also took me to see the room in person, smiling the whole time and having a very good attitude. I really like it. It gives people a very comfortable feeling and is not arrogant at all. Wang Xin and Rong Shanshan at the front desk also helped with the check-in very enthusiastically. After checking in, the lobby manager also provided children's slippers and toothbrushes warmly. A serious and responsible person can really represent the culture of the hotel. I am really moved. The decoration of the hotel room is very luxurious, the room design is very high-end, the bedding is very good, and the hotel room is super clean. It can be seen that the hotel is very attentive to the guests staying there, and the experience is full. In short, this trip and check-in experience is the most comfortable one in recent times. I hope the hotel can do better and better. Next time I come to Yanjiao, I will definitely choose this hotel!
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6/9
Response from Property: Thank you very much for your good comments. Your satisfaction and affirmation are our greatest pursuit. We will continue to maintain high standards of service and quality to bring you a better accommodation experience. Thank you again for your support and trust
Lingfeng
Elegant Queen Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Very good stay, good service, worth recommending, front desk service is very good, all very good.
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Response from Property: Thank you very much for your praise. Your satisfaction and affirmation are our greatest pursuit. We will continue to maintain high standards of service and quality to bring you a better accommodation experience. Thank you again for your support and trust
Bulageguoziyi
Elegant Queen Room
Stayed in Jun 2024
Business travellers
23 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The room is clean and tidy in European style, newly decorated and spotless, with welcome fruits and small gifts, warm and polite front desk service, free parking, and delicious and cheap buffet, very good 👍
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Xgxingguang
Elegant 2-bed Room
Stayed in Jun 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
My college classmates came to visit and booked the best hotel in Yanjiao. Overall, the experience was good, clean, complete facilities, thoughtful service, and beautiful environment. It is worth recommending!
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Response from Property: Dear customers, your satisfaction is our greatest happiness. Thank you for your support and trust. We will always work hard to meet your needs and provide you with the most comfortable, safe and high-quality travel experience. We hope that we can serve you again in the near future.
Guest User
Continental-style Twin Room
Stayed in Jun 2024
Family
12 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The service is very good and the room is very comfortable. I stay in the hotel every time I come to Yanjiao. The lobby manager is very professional. It is a hotel worth recommending.
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Response from Property: Thank you very much for your good comments. Your satisfaction and affirmation are our greatest pursuit. We will continue to maintain high standards of service and quality to bring you a better accommodation experience. Thank you again for your support and trust
Gu yan
Continental-style Twin Room
Stayed in May 2024
Couples
34 review
5.0/5
Outstanding
Posted on May 15, 2024
This is because I am generally satisfied with the service, hygiene and environment of the hotel. The front desk clerk is polite and the housekeeping service responds to the problems I raise. I give it full marks.
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Furumifenrou
Continental-style Twin Room
Stayed in Nov 2024
Business travellers
3 review
4.0/5
Very Good
Posted on Nov 3, 2024
The hotel is very conveniently located, with parking spaces available. The north-facing rooms are very quiet, and the south-facing rooms are opposite a local wedding center, which will be very festive. The restaurant recommends shabu-shabu, and the hand-cut lamb will be delicious. The small private room has its own toilet, which is very convenient.
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