The hotel was average and we felt improvements could be made. The rooms are quite basic, we could feel the springs in the mattresses in our room and we didn’t sleep very well. The pillows need replacing as all the stuffing has formed little balls and all our party in both rooms felt they were very uncomfortable. The bathrooms however were excellent. The rooms and hotel was clean but a little tired in places. There isn’t any air conditioning anywhere in the hotel and we had temperatures over 30, so it was quite uncomfortable at times. There are no tea making facilities in the room. Although tea and coffees are available between 1-4 , you had to purchase it from the bar at other times which is only open 4-11 and it was also served as half a cup of hot water with a tea bag, there were times when I wanted to buy a cup of tea and there was no one in the bar to serve us so had to do without, by the time I got home I was desperate for a good cup of tea. Drinks with your evening meal are part of the package however when I asked the lady owner for a cup of tea instead of alcohol I was really dismayed to find that she had charged 2.70 euros to our room, I felt this was a bit mean as I hadn’t had any of the other drinks on offer as part of the package. The breakfast was average and same every day. We had two early pick ups due to going on day trips and when I asked the lady owner if we could go down for breakfast a little earlier than 7.30 she said no, and if we wanted a pack up breakfast we had to pay 7.50 euros each, these were the only two interactions I had with the owner and it didn’t leave a good impression, in fact it appears that the owners are more interested in profit than customer relations especially as when we went down at 7.15 to make our choices for our evening meal the breakfast was all set up, so we couldn’t understand why we weren’t allowed to have breakfast a little earlier. Evening meal was mostly very good and one of our party’s dietary requirements were catered for without any fuss which we very much appreciated. The staff were very helpful and friendly, however we all found the lady and gentleman owners a little aloof they didn’t interact with us at all and seemed more interested in the regular visitors that were there at the same time as us, so we didn’t feel our custom was at all important to them. The hotel is well placed with an easy 10 min walk to the town centre. St Johan is a nice typical Austrian town with good transport links by bus or train. Check out the Uber Tower, you can sit outside enjoying the scenery with a beer made at the attached brewery and delicious pretzels, staff are very friendly and the sausage and schnitzels are also delicious. We enjoyed our stay in general but wouldn’t go back to this Hotel.