Finca Sa Bastida Luxury Retreat & Spa Adults Only - over 14

Beautiful place, amazing pool but atrocious service. Definitely not worth their charges. Staff who do not know what food they are serving, how to open a bottle of wine, where drinks are in the bar, how to put up/down pool umbrellas. A spa hotel with a broken steam room with the excuse that ‘the man who fixes it is on holiday in August!’ A very disappointing experience

Beautiful hotel in the Mallorca countryside. This was a treat for my husbands birthday. The grounds & pool area are beautiful as is the hotel itself, very clean. A lot of care & attention has been put into Finca Sa Bastida. The Spa is lovely (we didn’t use it but the receptionist said if we wanted to she would turn everything on 30mins before we used it). Our room was beautiful & tastefully decorated,nice bed linen & towel. We had a large terrace with jacuzzi also liked the Rituals toiletries. The food in the restaurant was 5* . The waitresses Alba & Milena were amazing nothing was too much bother they both worked super hard always with a smile. Breakfast was also very good with a good selection of hot & cold dishes. The Sky Bar was closed but maybe that’s a winter area. The reason I haven’t given 5* (this place could 100% be 5*) is there were a few things that let it down (nothing major, we would definitely recommend & return to Finca Sa Bastida). 1st they are very short staff but lucky they have such lovely hard working team every one we came across was lovely. We would have liked a pre dinner drink in the lovely cocktail bar but after sitting waiting around 10mins we just headed to dinner as no one serving at the bar. Another bar issue was they had run out of rosé wine by the glass when we went after dinner for a drink (turns out the waitresses were also covering the bar so no wonder there was no service before dinner! They were far too busy waiting tables) No 4/5* hotel should ever run out off wine by the glass if the house wine was finished they should be allowed to substitute. The pool bar has a very poor selection of food some easy tapas dishes would be nice or bread & olives. In the room there is a kettle which is good but no tea or coffee so perhaps remove the kettle or supply tea & coffee bags. Our jacuzzi was empty (which I liked) but there were no instructions on how to fill it. We asked at reception & nobody knew. This was one of the reasons we booked the room was to use the jacuzzi it was only when my husband said we would leave & go somewhere else that the receptionist came to the room she was very nice & managed to sort it for us. This is a very simple thing to fix! A set of instructions in the room. There was only one bottle of water in the room in all other hotels we have had two bottles. These are all easy things to sort & would make this 5* it deserves. All that said we had a lovely stay. Thank you to all the staff.

My husband and I were there in the summer (apologies to the hotel for my late review) and had a lovely stay. The staff goes out of their way to make your stay as enjoyable as possible. We have been to Mallorca previously and stayed at the former Park Hyatt and while that was a beautiful resort Finca San Sa Bastida provided a more intimate/authentic Mallorcan experience. The food was also delicious. If I were to only make 1 suggestion it is it upgrade the towels and robes- they didn’t feel at par with the hotel. If you’re thinking about staying here you won’t regret it- just make the reservation.

Wonderful and Relaxing Stay Had a great experience here! The property is gorgeous and very well maintained. The staff is excellent, and made sure our stay was wonderful.

Stunning hotel Beautiful hotel, they made us extremely welcome and nothing was too much trouble. The room was stunning, very private and the facilities were first class.

Beautiful spot, wonderful and accommodating staff. Stunning views and infinity pool. Food was excellent. We had so much fun during our stay and hope to visit again! Location is great too. Near charming cities and not a far drive from beaches.