Silken Atlántida Santa Cruz

It is always a pleasure to be here. If you are looking for a place to be well connected with the central bus station and close to supermarkets, shopping center, this is the place to be.

It’s right in the middle of town which is very convenient. Service is top notch

The hotel Is clean and adequate. I arrived fairly late and unfortunately there wasn’t anything in the nearby area to eat or drink but it is more a port town. The hotel Was everything that I expected and a great room for a very reasonable price

Nice hotel in a good location. The tasty buffet breakfast was the highlight. However, it's a bit expensive for what it is.

The hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day. We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year. This experience has left us disappointed, and we cannot recommend this hotel to others.

Excellent and center place

small rooms but clean