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Best Western Plus Wine Country Inn Suites

Best Western Plus Wine Country Inn Suites

3.8/595 Reviews
The Best Western “Plus” was a big disappointment. The hotel is tired and very rough around the edges, including the clientele. Every time we left or returned to our room we were greeted by people smoking cigarettes or vaping marijuana on the balcony “hallway” near our room or in the stairwell. It was not family friendly at all. Men sitting in their patio near the pool catcalling when women walked by was just gross. Many of the rooms seem to have a nice view of the small but well kept patio and the tiny pool (hotel promo photos taken from an angle to make it look larger), but we were looking at a concrete wall at the back of the front building. The room was clean but the closet door was broken, the cold water ran warm, and the bathroom outlet wouldn’t hold the plug for the hairdryer, it kept falling out when we’d use it. The beds were comfortable and the hotel seemed like it would be quiet despite being near the highway, but our neighbors and our very loud AC did not make it restful. The breakfast was ample & appreciated, typical free hotel breakfast fare. The front staff were not at all helpful. Two very young kids staffing it could not answer even basic questions (like what are the hours for breakfast?). Not rude, just not helpful. Room rate was way too expensive for what we experienced. Expected more for close to $300/night. Would not stay here again.

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