Alegria Florida Park

The hotel was basic, no amenities in room such as cups, the fridge was warm. There was old belongings of previous guests in the room such as headphones hair around the tap. I did let reception know straight away she said she will let cleaners know but the cleaners didn't clean it until the next day. The food is hit and miss I wouldn't do all inclusive here, we did half board. Breakfast is OK if you like eggs. I think if it was down as 3 star I wouldn't have minded. The reception staff were lovely and helpful recommending places to eat and things to do. Getting to Botanical Gardens was easy. And train access is less than 10 minutes away. Lovely massage but facilities could do with general upgrade all over the hotel. It was alright for 3 nights but wouldn't stay again. Next time would get a hotel up the coast more to see nice spots of Costa Brava. Also did not have a nice paella whilst in the area. Kings best food place less than 5 minutes away wish we discovered it sooner.

The only way I can sum up this hotel is in the bullet points below: - this is the loudest hotel I’ve ever been too. It does not stop for one second, so if you’re looking for some quiet time this is not the one. The walls are paper thin, I’ve heard every conversation between my neighbours left right, above and below me. The balcony’s are so close together we’re practically sitting on each others lap, and if you’re neighbours smoke like ours did you should expect your whole room and clothes to smell 24/7. The noise was probably our worst complaint, I’ve never been to a hotel where even for 1 minute it’s not quite - the hotel seemed to be the accommodation for approximately 100 teenagers who were on what looked like a school trip. This massively affected our experience because they were loud, crowded all the areas, and made tea times unpleasant at the Buffett as it was a fight to get food on your plate. We found this extremely inappropriate being paying guests on a holiday we had travelled to, and felt like we did not spend our money to be in the same company as those on a school trip. - the Buffett was extremely limited in food. I’ve spent my life going to all inclusive hotels every year and I’d say this one was the most restricted with choice. The salad options were nice, but for heated food your looking at approx 8 different dishes and that’s it (they repeat all the food on the opposite side so it looks like more) - the rooms are basic and old, especially the bathroom. Ours actually had what looked like a splatter of sticky food on the ceiling too but otherwise was clean. The maid service came every day at appropriate times. - the reception staff can barely speak any English so they can’t help you with your problems. They are a bit stand off-ish and never asked us how our stay was when we checked out. The bar staff however were polite, but again couldn’t speak much English so often got orders wrong -you have to pay a deposit for your all inclusive band (never done this before) so prepare for that in advance if you have a big family as it’s 10 euro per person. I’m in the stages of trying to get my money back for this but they are struggling to refund it because I paid contactless; so I’m not happy about that! - the aircon is switched to HEATING. We turned ours on to the lowest setting and was cooking all night, and when we asked reception they informed us they haven’t switched the hotel over to cold aircon yet… we couldn’t sleep with the door open because it made the noice worse, and also our neighbours were smoking 40 cigarettes just over the night time - the pool is absolutely freezing, so you couldn’t go in it. Good points: -shower pressure was good -the bedroom wall was decorative -San magel on tap -you can always get a subbed (it is April though) Good luck to you if you go in summer, if this is what it’s like now then god knows what you’re in for.

Avoid like the plaque!!!! The most disgusting place I have ever been in my life. We are here now. Arrived Friday night, the room is very very basic and so outdated, not nice to be in at all, the view is nice if you want to look at a car park all day!!! The bathroom is disgusting and stinks of mould….. The lifts stink… the food is awful, cold and no where near enough choice, especially for kids unless they are happy with cold chips or cold pasta and a pizza that looks and tastes likes it’s been warmed up over days!!! The pool is way to cold to go in, although that’s not the hotels fault, the weather is nice but now warm enough to swim outside. Nothing to do in this hell hole of a hotel, I wouldn’t even give it 1 star!!! Stuck here for a week with a 12 year old with nothing to do. Can’t even use the indoor pool as you have to be 16. The reception staff especially Pascal are rude and Arrogant!!! That about covers it so far and it’s only been 2 days. Would not recommend to any person with a sense of smell.

Its very old not renovated hotel1984 stay in time, winter they heating in rooms summer cooling, apparently they are 4 star hotel, but every thing is like museum just don’t touch, beds are very uncomfortable, shower with bath is just dangerous for kids and old people coming in and out, ladies on reception very cold, no answer or they talk only spanish, owner is special case, treating customers and yelling to guests, this hotel is not family friendly, activity for kids 2 pool tables from 1984, working, and swimming pool outside good size, there is nothing else, they have hot tub but kids can not use it’s illegal only 16+, for adults if you stay in hotel we pay 15€ plus 15€ deposit for towel there should be coffee to make look photo, there is water but no cups, floor in front is slippery when is rain same thing around pool, food is ok choice