Hotel Silken Rio Santander

Hotel Silken Rio Santander Reviews

Hotel Silken Rio Santander

Av de la Reina Victoria, 153, Santander, Cantabria, 39005, SpainView Hotel Details
Hotel Silken Rio Santander
Hotel Silken Rio SantanderHotel Silken Rio SantanderHotel Silken Rio Santander
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1 night

Hotel Silken Rio Santander Guest Reviews

4.2/5
Very Good
49 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(49)
Positive reviews(44)
Reviews with photos/video(4)
Negative reviews(5)
Jose Chavez Moreno
Standard Room
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 29, 2024
Hotel is good and location is perfect, right in front of the beach.
Sharon Tyner
Standard Room
Stayed in Apr 2023
Couples
1 review
4.2/5
Very Good
Posted on Apr 22, 2023
Perfect location, great breakfast.
Guest User
Standard Room
Stayed in Jan 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Good service
Man Wah
Standard Room with Sea View
Stayed in Feb 2024
Couples
12 review
4.5/5
Great
Posted on Feb 6, 2024
The location is moderately located in the beach area, facing the sea. The scenery is beautiful. It is also very convenient to get out of the city center. There are public buses to it. The hotel is clean and tidy, and the breakfast is delicious. It is highly recommended
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6/10
Teresa Palma Rodríguez
Standard Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 8, 2024
It has been a wonderful experience. Both the location of the hotel and the service offered are unbeatable.
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Guest User
Standard Room
Stayed in Jan 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 27, 2024
Everything was very good, the location was perfect but in summer.
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Guest User
Standard Room with Sea View
Stayed in Sep 2023
Couples
1 review
4.5/5
Great
Posted on Sep 29, 2023
The arrival and reception was not the most correct by the employee, a little confused, later in the stay, there were only greetings, I think they should inform better, for example how much breakfast cost, where the parking is, etc.
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Anonymous User
Standard Room
Stayed in Nov 2022
Business travellers
13 review
4.5/5
Great
Posted on Nov 29, 2022
It's not downtown Santander, but there are many restaurants and cafes nearby, so accessibility is good. The interior is tidy and well-cleaned, so I liked it. i don't think it's good
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Silvia
Standard Room
Stayed in Jan 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 18, 2023
The hotel is great, everything is clean and super comfortable. In addition, they did not give a room with a sea view since there were available and the truth was that it was appreciated. I recommend it 100%.
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GWH_12
Stayed in Aug 2024
Family
2.0/5
Posted on Aug 12, 2024
Hard to see how this is a 4 star hotel when it has no 4 star facilities - it has no pool, no parkng, no lounges, cafe type bar (empty during out stay) , restaurant that was never busy, back room acting as a gym with about 5 bits of kit in it - and that s about it ..... However, its a good base for a few days in Santander based on its beach location alone and the reception staff were very helpful. Breakfast was poor, tables not cleared, food chice poor and what there was was not replenished quicky. Charging 5 star prices for 3 star services - just not worth it , much better elsewhere in Santander
Response from Property: Dear Guest, First of all, we would like to thank you for having spent few minutes of your time to share your feelings on your recent stay in our hotel. We are sorry to hear that your experience has been unsatisfactory. Please accept our sincere apologies. We will share your comments internally to take the actions that lead us to solve these issues. If you choose to visit us again at Silken Rio Santander , we are sure that we will be able to offer you the service you have come to expect from us; we will strive to make it so. We hope to have your trust again. Yours sincerely Silken Rio Santander
MartinezOrraca
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 20, 2024
Great location. You can find parking on the street near by for free. There’s plenty of good restaurants near by and best of all the beach is right across the street. There are plenty of things to see and do in the area. Room had a view to the ocean. Definitely stay here again
Response from Property: Dear guest, we apreciate your feedback and we are very glad to know that your stay at Silken Rio Hotel has fullfilled your expectations in confort, location and services. Thank you and we hope to see you back again soon. Silken Rio Hotel
A W
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 15, 2024
Nice hotel with a great location, we had to be moved from the room we were originally given as the A/C wasn’t working or switched on. We were moved to sea view room as it had 2 windows to let some air in and this was ok, not worth €150 euros extra in my opinion. Breakfast not worth the money. Cold bacon, eggs. Not a great selection of fruit & pastries, lots of places close by to eat.
Response from Property: Dear Guest, First of all, we would like to thank you for having spent few minutes of your time to share your feelings on your recent stay in our hotel. We are sorry to hear that your experience has been unsatisfactory. Please accept our sincere apologies. We will share your comments internally to take the actions that lead us to solve these issues. If you choose to visit us again at Silken Rio Santander , we are sure that we will be able to offer you the service you have come to expect from us; we will strive to make it so. We hope to have your trust again. Yours sincerely Silken Rio Santander  
Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 2, 2024
Though entirely within the T+Cs be very careful We booked and paid, then my father in law got took into hospital We asked if they could do anything at all, refund some or all or rebook for another date - all options refused So they got to keep the £500 we paid
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 30, 2023
Like many people using the Ferry I've always just ridden off, or got the the queue in time. I decided to have three days here, at the end of my 2000 mile trip. Left Haro and took a detour through Frias/Ona which was fantastic. Ride through the N632 to Santander Beachfront. Got to Hotel, pay up front for room. 3rd Floor, Sea View. Reception excellent Hotel very good, but Bike outside in Moto area for three days. Good breakfast, with a number of sittings. Lots of bars, Beach is brilliant. Mercardo near Surf School. I found bar food average, but others raved about the Seafood. I would stay here again. In fact I might book for September trip.
Response from Property: Dear guest, we apreciate your feedback and we are very glad to know that your stay at Silken Río Hotel has fullfilled your expectations in confort, location and services. Thank you and we hope to see you back again soon. Silken Rio Hotel
Guest User
Stayed in Jun 2023
Family
4.0/5
Very Good
Posted on Jun 12, 2023
Great hotel find. I picked the deluxe room which gave us an amazing curved window giving us a panoramic view of the street and the beach. Check in was easy. There was a minibar in the room, hairdryer, kettle and coffee machine. The hotel provided rituals brand toiletries in the bathroom. The local area was easy to navigate also. Supermarket 5 min walk, restaurants 5 minute walk and coffee/pastries right across the road. The hotel also offer a food menu in their restaurant. The hop on hop off bus stop was located less than 5 minutes across the road - we went on this and it cost about £15 each. Great hotel, great location - loved the view from the room.
Response from Property: Dear Guest, First of all, we would like to thank you for the time you spent to share your feelings on your recent stay in our hotel. Your opinion and comments are important to us, therefore we are pleased to know that your experience overall has been positive. The Silken Rio Hotel Team will continue to work to meet every day better with your expectations of facilities, services and personal attention. We hope to see you back again soon. Kind Regards, Silken Rio Hotel