Hotel Loreto
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Rooms and Guests
1 room, 2 adults, 0 children
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Hotel Loreto

Health Protected
Comuna de Bellavista, Loreto 170, Recoleta, Metropolitana 8420471, Chile
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With a stay at Hotel Loreto in Santiago (Bellavista), you'll be within a 5-minute walk of Patronato and National Museum of Fine Arts. This ski hotel is 0.5 mi (0.9 km) from La Chascona and 0.8 mi (1.3 km) from Patio Bellavista.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 25 Reviews
Amenities
Sunbathing AreaPublic ParkingAirport Pick-up ServiceAirport Shuttle ServiceBarMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Arturo Merino Benitez Airport
(26.5km)
Train: Estación Central Railway Station
(7.7km)
Train: Terra Sur Station
(7.7km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Double Room
10

Superior Double Room

1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Room Details
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Standard Double or Twin Room
10

Standard Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Room Details
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Standard Triple Room
10

Standard Triple Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Room Details
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Studio
6

Studio

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Balcony
Room Details
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Standard Single Room with Double Bed
6

Standard Single Room with Double Bed

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Guest Reviews(25)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Guest User
March 18, 2024
Pictures do not reflect the current condition of the hotel. Hallways not lit, no amenities, No WiFi, towels are very small and multi-colored due to age. Very old and moldy smelling. Mold in bathroom and on ceilings. It was not a pleasant experience.
Guest User
February 17, 2024
The Hotel Loreto presents itself online as a well kept boutique hotel in the center of many tourist activities. It is possible this image was true before COVID or something, but it is absolutely not true now. You'll notice there are not many recent reviews, which is usually a red flag but I somehow missed that. The hotel sits behind big iron gates, and you must get the front desk agent's attention through the window. The lobby is dirty and they are actively doing noisy construction on the front stairwell, which is close to rooms. The rooms are absolutely disgusting. I'm a stout traveler and can handle a lot, but these rooms are completely unacceptable. To say the furnishings are minimal would be an understatement. The rooms have as little and as basic amenities as possible. The room was not clean at all - dirt, hair, ants everywhere. The plugs are hit or miss for what work. The shower is what made us eventually leave for another hotel. If you turn the shower on, water would come gushing out at the base of the step to enter the shower. We reported this to the front desk and they said there were no vacant rooms that did not have maintenance problems (!). Their solution was to give us a bunch of towels to put on the floor and, presumably, just flood the bathroom. This is one of the most insane things I've ever seen a hotel suggest. After telling them we wanted to leave, they magically decided a room with a maintenance problem was actually fixed. We said absolutely not and requested a full refund. They reluctantly agreed and tried to talk us out saying it would take awhile to refund. There was no way we could comfortably stay there so we left. After time had passed, they still had not issued a refund as agreed upon. I sent them an email which they did not answer. I reported this charge to my credit card company, which was much more effective than attempting to contact these con men. After several days they replied and asked for the same exact details that we gave them when we signed in. This never resulted in a credit from the hotel. Thank goodness my credit card is reputable, but this hotel sure as heck is not. In all my travels, I have rarely encountered a dump that tries to scam people like this. The pictures you see in these reviews are either fake or from a time when this hotel used to be run properly. They do not represent the hotel in its current state. We went over to the Novotel for only a few more USD a night. The vast chasm in quality was so enormous. Do yourself a favor and book somewhere else. I recommend the Novotel Providencia but you could likely find a better hotel almost anywhere else in the city. You can see I have many reviews and most positive. I do not take one star reviews lightly, but travelers need to be aware of this trap. Do not stay here.
Torbjörn
October 17, 2023
I suspect someone is trying to boost this hotel’s ratings with false reviews. This is not a 3,5 star hotel. It’s maximum 2. There’s no breakfast and no bar available, the hotel is old, and rather dirty. Furniture, bed, shower, toilet, everything is worn down and would need a complete refurbishment. The staff is friendly though. The hotel is located next to the party area Bella Vista, but on the “wrong” side, in an area that is so unsafe that a majority of the buildings have barbed wire fences. The hotel itself locks you in, because of the area, with an iron gate infront of the front door. You’ll have to call for assistance to be let out of the hotel, and in of course. Also, I fell and scratched my elbow around the corner from the hotel. When asking the reception for a first aid kit, desinfectant and band aids, the guy working just said that none was available, because it was locked away at this hour he said they did have one, but it was locked away at this time and he didn’t have the key (this was at 8.30pm). On top of that, they have a very complicated WiFi-system with equally complicated passwords and still don’t reach all rooms. So count on using your roaming if you’re travelling internationally. And the last day there was no electricity in the whole building from very early morning and still none when I collected my bags and left for the airport at 2pm.
Thomas
April 23, 2023
My special thanks to Christian at the desk, who went out of his way for me more than any hotel has in a very long time. He wasn't there when I xhexked out to thank him, which I regret.
stephen
February 19, 2023
Denise and Victoria were excellent at attentive to our needs and requests - not only regarding the property but also the local attractions.
Guest User
January 31, 2023
The cleanliness is disgusting. Body hair all over the floor in the room, bathroom. After we complained they left us with NOT HOT WATER to take a shower. All receptionists were so rude and no open to help or hear us.
Guest User
January 31, 2023
We (couple) stayed there for three nights and absolutely loved it! Although we arrived in Santiago really early and had to self-quarantine, they allowed us an early check-in and made sure we had everything we needed. The room was big and spacious and with the terrace it was everything we were looking for to do our quarantine. After we were able to leave and explore the city the staff was always happy to help& recommend us places. Cristian is just amazing and we absolutely loved his hospitality. But also the girl from the night shift was really friendly and nice. And even the facility manager (José) was amazing, we usually ended up talking to staff for much longer than intended because we had such interesting discussions! Honestly: this hotel made Santiago feel like our home and we will for sure be back! Nos vemos pronto Cristian
Paul
December 14, 2022
This is the armpit of The city. unsafe neighborhood, filthy property, poorly functioning parking plumbing, bugs everywhere and they lock you in because the area is so unsafe and they don’t want nefarious characters entering. We checked in and checked out 20 minutes later. The photos you see online must have been taken many years ago. This is bait and switch! Of course done manager will respond to this review and apologize, offering to make it “right” next time- don’t buy it it! This place is more in line with a crack house than a hotel. You have been WARNED!
Guest User
December 8, 2022
Located in the slightly bohemian Bella Vista area, some distance from the centre. The initial impression is not good thanks to the iron gate over the front door, and the graffiti-strewn walls (not uncommon in Satiago, as we discovered). Inside, it is slightly old-fashioned, but reasonably clean and tidy. Staff are friendly, but generally restricted to just one person on the front desk. No lift (elevator) and no porters. Superior Room was a good size, and comfortable with traditional furnishings. No hot water the first night, but subsequently remedied. Breakfast service is limited to a bag containing a sandwich, a pastry and a yoghurt + make your own coffee or tea in the breakfast room. No other food or drink available on site. Restaurants are a couple of blocks away, as is a local park. The metro station is about 15 minutes walk. OK overall, but could do with more staff and some tidying up, inside and out. Think about whether the location will meet your needs - the area seems safe and not too noisy, but by no means central.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 4 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

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Health Protected

Clean
  • 4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2012
  • Number of Rooms: 23
With a stay at Hotel Loreto in Santiago (Bellavista), you'll be within a 5-minute walk of Patronato and National Museum of Fine Arts. This ski hotel is 0.5 mi (0.9 km) from La Chascona and 0.8 mi (1.3 km) from Patio Bellavista.

Spend the day on the slopes, or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills. The ski shuttle (surcharge) makes getting to the slopes a breeze.

Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is available for a surcharge.

Make yourself at home in one of the 23 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
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Frequently Asked Questions

How much does it cost to stay at Hotel Loreto?

Prices at Hotel Loreto are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Loreto?

The closest airport is Arturo Merino Benitez Airport. It is 26.52km from the hotel and approximately a 27minutes journey by taxi.

What are the check-in and check-out times at Hotel Loreto?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Loreto provide airport transfer services?

Yes, Hotel Loreto provides airport transfer services.

What amenities and services does Hotel Loreto have?

Hotel Loreto has the following amenities and services: Sunbathing Area, Parking, Airport Pick-up Service.

Does Hotel Loreto have a swimming pool?

No, Hotel Loreto doesn't have a pool.

Does Hotel Loreto have fitness amenities?

No, Hotel Loreto doesn't have fitness amenities.

Does Hotel Loreto provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Loreto have non-smoking rooms?

Yes, Hotel Loreto has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Loreto have a restaurant?

No, Hotel Loreto doesn't have a restaurant.

About This Property

Nearest AirportArturo Merino Benitez Airport
Distance to Airport26.52KM
Nearest Train StationTerra Sur Station
Distance to Train Station7.71KM
Average Price FromGBP64
Hotel Star Rating3