Hotel Montecarlo Santiago

There are two main advantages of the hotel. Location and price. Perfect for visitors to Santiago. We were very pleased with this, but it was not enough for a very good rating. I'm not one to complain, but I need an honest opinion so that travelers won't be disappointed. Generally, it wasn't very bad, but: the service in the hotel was not different from average; visa and mastercard debit cards were not supported (I had to use more expensive credit cards); very poor quality wi-fi; outdated rooms; and the worst thing, especially with jetleg, the rooms are located overlooking a busy street and are simply noisy. If that doesn't bother you, I recommend this hotel because the location is just great.

The hotel was well sited, easy to get to and central for museums, Art Galleries, bars and restaurants. The staff were attentive and pleasant. Unfortunately the hotel bar and restaurant were closed and our room suffered from traffic noise although it was large and comfortable. The breakfast was reasonable but always the same and as we were staying for some time the lack of variety was a disappointment. The slight disappointment with some aspects was alleviated by the very good, friendly and helpful staff.

Arrived very early off an intercontinental flight and was able to check in at 9am (obviously depends on the hotel not being full), shared van driver who'd never been to the hotel before found it with ease. Rooms are a little dated and there's no tea or coffee making provided, but had good views of the park opposite, air conditioning worked though it leaked a bit, lighting was adequate and the wifi reception was good in most places, though strangely not at the bed. Bathroom and shower doors were in need of repair but had no issues running my kettle element off the power supplies. Continental breakfast was limited but reasonable, got a little busy after 9am but quiet beforehand, reception provided luggage storage and taxi bookings back to the airport. Generally quiet though could hear some TV from other rooms and think a neighbour had an issue with their door lock that maintenance had to make noise trying to fix. On Thursday night there was low music noise from a venue nearby between 11pm and 6am, but strangely no noise Friday night except for the traffic which is constant as the room windows are single glazed. Would have preferred a duvet to the blankets offered, but generally a well located property within easy walking distance of Balla Arts, Plaza De Armas and a couple of subway stations, the area seemed reasonably safe, and there's plenty of hotel staff to look after any additional needs.

It was a clean and fare breakfast. The location was very convenient.

It was a smaller hotel with great convenience in old town

The location of the hotel is great if you want to be in an area with bars, that is close enough to the historical sites and subway. They provide breakfast (nothing exceptional but it is ok) and they provide storage for free. Some of the personnel was great and some was so and so. The building of this hotel is a bit old and some of the furniture is suboptimal.

Excellen location. Excellent staff

Positives: For the price you pay this hotel is in a fantastic location! It is in the heart of the city with an abundance of restaurants/ shopping nearby. The rooms are outdated, but spacious and perfectly comfortable. Decent breakfast including eggs, bread and cheese. Negatives: The reason I have given 3 stars and the reason I would probably not stay here again is the barely non-existent WIFI!! It is much better in the lobby, but in the rooms you can’t even check emails.